Differences between service quality and customer satisfaction: implications from tourism industry

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Differences between service quality and customer satisfaction: implications from tourism industry

This study investigated the effects of Enterococcus faecalis on digestive enzyme activities and short‐chain fatty acid production in fish intestine, resistance against Aeromonas hydrophila and humoral immunity response by 3 experiments on Javanes carp (Puntius gonionotus). The experiment 1 revealed...

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Bibliographic Details
Main Authors:	Sherbini, Ayman, Abdul Aziz, Yuhanis, Md Sidin, Samsinar, Raja Yusof, Raja Nerina
Format:	Article
Language:	English
Published:	Serials Publications 2017
Online Access:	http://psasir.upm.edu.my/id/eprint/61474/ http://psasir.upm.edu.my/id/eprint/61474/1/Differences%20between%20service%20quality%20and%20customer%20satisfaction.pdf

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