Kepuasan pelajar dan cabaran dalam pelaksanaan MS ISO 9001:2015 Universiti Awam di Malaysia

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Kepuasan pelajar dan cabaran dalam pelaksanaan MS ISO 9001:2015 Universiti Awam di Malaysia

Artikel ini bertujuan untuk mengenal pasti tahap kepuasan pelajar terhadap kualiti perkhidmatan dan cabaran yang dihadapi sepanjang tempoh pelaksanaan ISO 9001:2015 Universiti Awam di Malaysia. Kajian terhadap kepuasan pelajar perlu dijalankan memandangkan pelajar adalah produk yang bakal dihasilkan...

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Bibliographic Details
Main Authors:	Mohd Yusof, Norlaili, Asimiran, Soaib, Basri, Ramli
Format:	Conference or Workshop Item
Language:	English
Published:	Faculty of Educational Studies, Universiti Putra Malaysia 2017
Online Access:	http://psasir.upm.edu.my/id/eprint/58794/ http://psasir.upm.edu.my/id/eprint/58794/1/35-34.pdf

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