The influence of system interactivity and technical support on learning management system utilization
In recent years, there has been a growing increase in using Learning Management System (LMS) by universities. However, its utilization by students is limited in Malaysia. The main purpose of the present study is to develop and test a model that predicts LMS utilization by Malaysian higher education...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Laboratory of Knowledge Management & E-Learning, Faculty of Education, The University of Hong Kong
2017
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| Online Access: | http://psasir.upm.edu.my/id/eprint/58578/ http://psasir.upm.edu.my/id/eprint/58578/1/The%20influence%20of%20system%20interactivity%20and%20technical%20support%20on%20learning%20management%20system%20utilization.pdf |
| _version_ | 1848853685301411840 |
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| author | Zadeh, Sousan Baleghi Mohd Ayub, Ahmad Fauzi Mahmud, Rosnaini Mohd Daud, Shaffe |
| author_facet | Zadeh, Sousan Baleghi Mohd Ayub, Ahmad Fauzi Mahmud, Rosnaini Mohd Daud, Shaffe |
| author_sort | Zadeh, Sousan Baleghi |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | In recent years, there has been a growing increase in using Learning Management System (LMS) by universities. However, its utilization by students is limited in Malaysia. The main purpose of the present study is to develop and test a model that predicts LMS utilization by Malaysian higher education students. Based on the Technology Acceptance Model, the study investigated the relationships among six constructs (system interactivity, technical support, perceived ease of use, perceived usefulness, behavioral intention to use and LMS use) through structural equation modelling. The participants were 216 undergraduate students from a local university in Malaysia. The result of the study revealed that system interactivity had a significant effect on perceived usefulness, but not on perceived ease of use; technical support had a significant effect on perceived ease of use, but not on perceived usefulness. |
| first_indexed | 2025-11-15T10:57:54Z |
| format | Article |
| id | upm-58578 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T10:57:54Z |
| publishDate | 2017 |
| publisher | Laboratory of Knowledge Management & E-Learning, Faculty of Education, The University of Hong Kong |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-585782018-01-23T08:00:35Z http://psasir.upm.edu.my/id/eprint/58578/ The influence of system interactivity and technical support on learning management system utilization Zadeh, Sousan Baleghi Mohd Ayub, Ahmad Fauzi Mahmud, Rosnaini Mohd Daud, Shaffe In recent years, there has been a growing increase in using Learning Management System (LMS) by universities. However, its utilization by students is limited in Malaysia. The main purpose of the present study is to develop and test a model that predicts LMS utilization by Malaysian higher education students. Based on the Technology Acceptance Model, the study investigated the relationships among six constructs (system interactivity, technical support, perceived ease of use, perceived usefulness, behavioral intention to use and LMS use) through structural equation modelling. The participants were 216 undergraduate students from a local university in Malaysia. The result of the study revealed that system interactivity had a significant effect on perceived usefulness, but not on perceived ease of use; technical support had a significant effect on perceived ease of use, but not on perceived usefulness. Laboratory of Knowledge Management & E-Learning, Faculty of Education, The University of Hong Kong 2017 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/58578/1/The%20influence%20of%20system%20interactivity%20and%20technical%20support%20on%20learning%20management%20system%20utilization.pdf Zadeh, Sousan Baleghi and Mohd Ayub, Ahmad Fauzi and Mahmud, Rosnaini and Mohd Daud, Shaffe (2017) The influence of system interactivity and technical support on learning management system utilization. Knowledge Management & E-Learning, 9 (1). pp. 50-68. ISSN 2073-7904 http://www.kmel-journal.org/ojs/index.php/online-publication/article/viewArticle/696 |
| spellingShingle | Zadeh, Sousan Baleghi Mohd Ayub, Ahmad Fauzi Mahmud, Rosnaini Mohd Daud, Shaffe The influence of system interactivity and technical support on learning management system utilization |
| title | The influence of system interactivity and technical support on learning management system utilization |
| title_full | The influence of system interactivity and technical support on learning management system utilization |
| title_fullStr | The influence of system interactivity and technical support on learning management system utilization |
| title_full_unstemmed | The influence of system interactivity and technical support on learning management system utilization |
| title_short | The influence of system interactivity and technical support on learning management system utilization |
| title_sort | influence of system interactivity and technical support on learning management system utilization |
| url | http://psasir.upm.edu.my/id/eprint/58578/ http://psasir.upm.edu.my/id/eprint/58578/ http://psasir.upm.edu.my/id/eprint/58578/1/The%20influence%20of%20system%20interactivity%20and%20technical%20support%20on%20learning%20management%20system%20utilization.pdf |