The consideration of governance component for ICT services quality (ICTSQ) in Higher Education Institutions (HEIs) context

QR Code

The consideration of governance component for ICT services quality (ICTSQ) in Higher Education Institutions (HEIs) context

Today's dynamic development trend and competitive ICT era have seen drastic dependence on ICT usage and services. It drives organization towards improving the performance of its ICT services (ICTS). This is achievable by focusing on the organization's ICT mission and vision which depends...

Full description

Bibliographic Details
Main Authors:	Nor, Rozi Nor Haizan, Alias, Rose Alinda, Abdul Rahman, Azizah
Format:	Conference or Workshop Item
Language:	English
Published:	2012
Online Access:	http://psasir.upm.edu.my/id/eprint/57392/ http://psasir.upm.edu.my/id/eprint/57392/1/The%20Consideration%20of%20Governance%20Componentor%20ICT%20Services%20Quality.pdf

Similar Items

A model of KPI for measuring ICT service quality
by: Nor, Rozi Nor Haizan, et al.
Published: (2013)

The development of KPI for measuring ICT support service quality
by: Nor, Rozi Nor Haizan, et al.
Published: (2013)

Exploitation of ICT for strategic education marketing in Malaysian Public Institutions of Higher Learning (MPIHL)
by: Khayon, Mohaiminah, et al.
Published: (2006)

Rubric for assessing ICT infrastructure in Malaysia Higher Education
by: Mokhtar, Shamsul Anuar, et al.
Published: (2006)

CHALLENGES IN QUALITY OF EDUCATION IN HIGHER EDUCATION INSTITUTIONS (HEIS) OF PAKISTAN
by: Zohaib Hassan, Sain
Published: (2022)

Academic computing components in Malaysian Higher Education
by: Mokhtar, Shamsul Anuar, et al.
Published: (2005)

Factors affecting knowledge sharing on innovation in the higher education institutions (HEIs)
by: Mohammad , Mozammel Haque, et al.
Published: (2015)

Students perception on social entrepreneurship education in higher education institutions (HEIs)
by: Radin A Rahman, Radin Siti Aishah, et al.
Published: (2015)

Rubric for Assessing ICT Vision, Plan, Policies and Standards in Malaysian Higher Education
by: Mokhtar, Shamsul Anuar, et al.
Published: (2006)

Rubric for Assessing ICT Vision, Plan, Policies and Standards in Malaysian Higher Education
by: Abdul Rahman, Azizah, et al.
Published: (2006)

Tacit knowledge manifestations in an institute of higher learning
by: Haron, Haryani, et al.
Published: (2006)

A Study On Accessibility And Inclusivity Of Emergency Preparedness At Higher Education Institution (Hei)
by: Aida Syahira, Sa’adon
Published: (2024)

The internationalization process of higher education institutions(HEIS) and the roles and challenges of academic leaders
by: Mansor, Zuraina
Published: (2012)

Initial review on ICTS governance for software anti-aging
by: Morshidi, Mohamad Khairudin, et al.
Published: (2017)

Considerations in designing is services quality (ISSQ) assessment
by: Poobalan, Masilamani, et al.
Published: (2002)

POTENTIAL BENEFITS AND OBSTACLES OF CLOUD COMPUTING IMPLEMENTATION IN HIGHER EDUCATION INSTITUTIONS(HEIs): A DELPHI STUDY
by: Kassim, Rahimah, et al.
Published: (2020)

Quality of service in public higher education institution (HEI) facilities: a critical literature review
by: Hasbullah, Amilia, et al.
Published: (2018)

Human resource development (HRD) strategies for knowledge sharing in a higher learning institution
by: Shaari, Rozaiana, et al.
Published: (2007)

Higher Education Institutions’ (HEIS) Awareness towards Blended Learning in Karachi, Pakistan: A qualitative Study
by: Anum, Ali
Published: (2016)

Factors Influencing the Enrolment Intention among International Students in Private Higher Educational Institution (HEI) In Malaysia
by: Kazi, Rezwana Alam
Published: (2014)

The implementation of collaborative network for innovation process in higher education institutions (heis): a knowledge management perspective
by: Selamat, Md. Hafiz, et al.
Published: (2006)

Using Soft Systems Methodology (SSM) in Formulating Knowledge Management Systems (KMS) Strategy for Malaysian Public Institutions of Higher Education (PIHE)
by: Md. Saad, Nor Hasliza, et al.
Published: (2006)

Knowledge management implementation in Malaysian Public Institution of Higher Education
by: Suhaimee, Sirajuddin, et al.
Published: (2005)

Knowledge sharing culture in Malaysian Public Institution of higher education : an overview
by: Suhaimee, Sirajuddin, et al.
Published: (2006)

Oh my gad! A case study on the implementation of gender and development among private Higher Education Institutions (HEIS)
by: Gil JR., Tyrone O.
Published: (2021)

Analyzing the application of National Philosophy of Education (NPE) throughout learning process in higher education institutions (HEI): the students' perspectives
by: Hassan, Aminuddin, et al.
Published: (2008)

Collaborative knowledge management portal for managing research at higher learning institution
by: Abdullah, Rusli, et al.
Published: (2005)

Mixing Qualitative and Quantitative Methods in Formulating KMSS within the Context of Malaysian PIHE
by: Md. Saad, Nor Hasliza, et al.
Published: (2005)

Mixing qualitative and quantitative methods in formulating KMSS within the context of malaysian PIHE
by: Abdul Rahman, Azizah, et al.
Published: (2012)

Value creation drivers in SOA for research & innovation: A proposed framework for HEI context
by: Golooba, Moses, et al.
Published: (2013)

A framework for knowledge management system implementation in collaborative environment for higher learning institution
by: Abdullah, Rusli, et al.
Published: (2005)

The effect of information systems criterion on the EFQM model in institutions of higher education
by: Ismail, Rosli, et al.
Published: (2015)

Comparative and trend analysis of financial management practices in Southeast Asia Higher Education Institutions (HEIS) / Mohd Rahim Khamis … [et al].
by: Khamis, Mohd Rahim, et al.
Published: (2019)

Knowledge audit portal for higher learning institution
by: Alias, Rose Alinda, et al.
Published: (2004)

Customers Preferences Towards Shariah Compliant Products And Services: The Case Study Among Academician and Non-Academician in Higher Education Institutions (HEIs) in Pahang
by: Rashidi, Abbas, et al.
Published: (2013)

Role of intellectuals in the fiction of Xiao Hei
by: Chia, Mei Shi
Published: (2018)

Utilization of ICT for teaching and learning in Malaysian institutions of higher education
by: Reh, Hafizah, et al.
Published: (2009)

The use of ICT in public and private institutions of higher learning, Malaysia
by: Muhamat Dawam, Siti Rafidah, et al.
Published: (2009)

The role of measurement, analysis and knowledge management criterion in MBNQA model to manage institutions of higher education
by: Ismail, Rosli, et al.
Published: (2015)

Design considerations in shaping the identity of architectural components towards forestry research and education
by: Jaafar, Nor Syuriaty
Published: (2022)