A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance
Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. T...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
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IEEE
2011
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| Online Access: | http://psasir.upm.edu.my/id/eprint/56529/ http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf |
| _version_ | 1848853109097365504 |
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| author | Jafari, Seyed Mohammadbagher Ali, Noor Azman Sambasivan, Murali Said, Mohd Fuaad |
| author_facet | Jafari, Seyed Mohammadbagher Ali, Noor Azman Sambasivan, Murali Said, Mohd Fuaad |
| author_sort | Jafari, Seyed Mohammadbagher |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. This study is an attempt to explore and propose the needs and values of citizens on the e-governance systems based on the determinants of information system (IS) success in the DeLone and McLean 2003 (D&M 2003) model of IS success. After conducting a comprehensive literature review, this study proposed new determinants of e-governance success and the citizen-centric e-governance success model. This model can be considered as the respecified and extended model of D&M 2003 model of IS success in the specific context of the citizen-centric e-governance systems. |
| first_indexed | 2025-11-15T10:48:44Z |
| format | Conference or Workshop Item |
| id | upm-56529 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T10:48:44Z |
| publishDate | 2011 |
| publisher | IEEE |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-565292017-08-01T08:54:16Z http://psasir.upm.edu.my/id/eprint/56529/ A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance Jafari, Seyed Mohammadbagher Ali, Noor Azman Sambasivan, Murali Said, Mohd Fuaad Citizen-centric e-governance is an emerging approach in the case of designing and implementing the e-governance systems with the specific focus on the effectiveness. Based on this perspective, the citizens' needs and values on e-governance have to be put first to make these systems effective. This study is an attempt to explore and propose the needs and values of citizens on the e-governance systems based on the determinants of information system (IS) success in the DeLone and McLean 2003 (D&M 2003) model of IS success. After conducting a comprehensive literature review, this study proposed new determinants of e-governance success and the citizen-centric e-governance success model. This model can be considered as the respecified and extended model of D&M 2003 model of IS success in the specific context of the citizen-centric e-governance systems. IEEE 2011 Conference or Workshop Item PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf Jafari, Seyed Mohammadbagher and Ali, Noor Azman and Sambasivan, Murali and Said, Mohd Fuaad (2011) A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance. In: 2011 IEEE International Conference on Information Reuse and Integration (IRI 2011), 3-5 Aug. 2011, Las Vegas, Nevada, United States. (pp. 342-346). 10.1109/IRI.2011.6009571 |
| spellingShingle | Jafari, Seyed Mohammadbagher Ali, Noor Azman Sambasivan, Murali Said, Mohd Fuaad A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance |
| title | A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance |
| title_full | A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance |
| title_fullStr | A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance |
| title_full_unstemmed | A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance |
| title_short | A respecification and extension of DeLone and McLean model of IS success in the citizen-centric e-governance |
| title_sort | respecification and extension of delone and mclean model of is success in the citizen-centric e-governance |
| url | http://psasir.upm.edu.my/id/eprint/56529/ http://psasir.upm.edu.my/id/eprint/56529/ http://psasir.upm.edu.my/id/eprint/56529/1/A%20respecification%20and%20extension%20of%20DeLone%20and%20McLean%20model%20of%20IS%20success%20in%20the%20citizen-centric%20e-governance.pdf |