A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments

Objective: To examine impressions of public healthcare providers/professionals (PHCPs) who are working closely with family medicine specialists (FMSs) at public health clinics. Design: Cross-sectional study. Setting: This study is part of a larger national study on the perception of Malaysian public...

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Main Authors: Chew, Boon-How, Cheong, Ai-Theng, Ismail, Mastura, Hamzah, Zuhra, A-Rashid, Mohd Radzniwan, Md-Yasin, Mazapuspavina, Ali, Norsiah, Mohd-Salleh, Noridah, Bashah, Baizury
Format: Article
Language:English
Published: BMJ Publishing Group 2016
Online Access:http://psasir.upm.edu.my/id/eprint/54865/
http://psasir.upm.edu.my/id/eprint/54865/1/A%20nationwide%20survey%20of%20public.pdf
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author Chew, Boon-How
Cheong, Ai-Theng
Ismail, Mastura
Hamzah, Zuhra
A-Rashid, Mohd Radzniwan
Md-Yasin, Mazapuspavina
Ali, Norsiah
Mohd-Salleh, Noridah
Bashah, Baizury
author_facet Chew, Boon-How
Cheong, Ai-Theng
Ismail, Mastura
Hamzah, Zuhra
A-Rashid, Mohd Radzniwan
Md-Yasin, Mazapuspavina
Ali, Norsiah
Mohd-Salleh, Noridah
Bashah, Baizury
author_sort Chew, Boon-How
building UPM Institutional Repository
collection Online Access
description Objective: To examine impressions of public healthcare providers/professionals (PHCPs) who are working closely with family medicine specialists (FMSs) at public health clinics. Design: Cross-sectional study. Setting: This study is part of a larger national study on the perception of Malaysian public healthcare professionals on FMSs (PERMFAMS). Participants: PHCPs from three categories of health facility: hospitals, health clinics and health offices. Main outcome measures: Qualitative analyses of written comments of respondents' general impression of FMSs. Results: The participants' response rate was 58.0% (780/1345), with almost equal proportions from each public healthcare facility. A total of 23 categories for each of the 648 impression comments were identified. The six emerging themes were: (1) importance of FMSs; (2) roles of FMSs; (3) clinical performance of FMSs; (4) attributes of FMSs; (5) FMS practice challenges; (6) misconception of FMS roles. Overall, FMS practice was perceived to be safe and able to provide effective treatments in a challenging medical discipline that was in line with the current standards of medical care and ethical and professional values. The areas of concern were in clinical performance expressed by PHCPs from some hospitals and the lack of personal attributes and professionalism among FMSs mentioned by PHCPs from health clinics and offices. Conclusions: FMSs were perceived to be capable of providing effective treatment and were considered to be important primary care physicians. There were a few negative impressions in some areas of FMS practice, which demanded attention by the FMSs themselves and the relevant authorities in order to improve efficiency and safeguard the fraternity's reputation.
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spelling upm-548652018-05-22T01:46:01Z http://psasir.upm.edu.my/id/eprint/54865/ A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments Chew, Boon-How Cheong, Ai-Theng Ismail, Mastura Hamzah, Zuhra A-Rashid, Mohd Radzniwan Md-Yasin, Mazapuspavina Ali, Norsiah Mohd-Salleh, Noridah Bashah, Baizury Objective: To examine impressions of public healthcare providers/professionals (PHCPs) who are working closely with family medicine specialists (FMSs) at public health clinics. Design: Cross-sectional study. Setting: This study is part of a larger national study on the perception of Malaysian public healthcare professionals on FMSs (PERMFAMS). Participants: PHCPs from three categories of health facility: hospitals, health clinics and health offices. Main outcome measures: Qualitative analyses of written comments of respondents' general impression of FMSs. Results: The participants' response rate was 58.0% (780/1345), with almost equal proportions from each public healthcare facility. A total of 23 categories for each of the 648 impression comments were identified. The six emerging themes were: (1) importance of FMSs; (2) roles of FMSs; (3) clinical performance of FMSs; (4) attributes of FMSs; (5) FMS practice challenges; (6) misconception of FMS roles. Overall, FMS practice was perceived to be safe and able to provide effective treatments in a challenging medical discipline that was in line with the current standards of medical care and ethical and professional values. The areas of concern were in clinical performance expressed by PHCPs from some hospitals and the lack of personal attributes and professionalism among FMSs mentioned by PHCPs from health clinics and offices. Conclusions: FMSs were perceived to be capable of providing effective treatment and were considered to be important primary care physicians. There were a few negative impressions in some areas of FMS practice, which demanded attention by the FMSs themselves and the relevant authorities in order to improve efficiency and safeguard the fraternity's reputation. BMJ Publishing Group 2016-01 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/54865/1/A%20nationwide%20survey%20of%20public.pdf Chew, Boon-How and Cheong, Ai-Theng and Ismail, Mastura and Hamzah, Zuhra and A-Rashid, Mohd Radzniwan and Md-Yasin, Mazapuspavina and Ali, Norsiah and Mohd-Salleh, Noridah and Bashah, Baizury (2016) A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments. BMJ Open, 6 (1). pp. 1-11. ISSN 2044-6055 10.1136/bmjopen-2015-009375
spellingShingle Chew, Boon-How
Cheong, Ai-Theng
Ismail, Mastura
Hamzah, Zuhra
A-Rashid, Mohd Radzniwan
Md-Yasin, Mazapuspavina
Ali, Norsiah
Mohd-Salleh, Noridah
Bashah, Baizury
A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments
title A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments
title_full A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments
title_fullStr A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments
title_full_unstemmed A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments
title_short A nationwide survey of public healthcare providers’ impressions of family medicine specialists in Malaysia: a qualitative analysis of written comments
title_sort nationwide survey of public healthcare providers’ impressions of family medicine specialists in malaysia: a qualitative analysis of written comments
url http://psasir.upm.edu.my/id/eprint/54865/
http://psasir.upm.edu.my/id/eprint/54865/
http://psasir.upm.edu.my/id/eprint/54865/1/A%20nationwide%20survey%20of%20public.pdf