APA (7th ed.) Citation

A Rahman, M. K., Haron, S. A., Paim, L., Osman, S., & Jaafar, N. (2016). A confirmatory factor analysis in a study of consumer complaint behaviour, satisfaction with complaint handling and relationship quality. TextRoad Publication.

Chicago Style (17th ed.) Citation

A Rahman, Mohd. Khirzanbadzli, Sharifah Azizah Haron, Laily Paim, Syuhaily Osman, and Norlida Jaafar. A Confirmatory Factor Analysis in a Study of Consumer Complaint Behaviour, Satisfaction with Complaint Handling and Relationship Quality. TextRoad Publication, 2016.

MLA (9th ed.) Citation

A Rahman, Mohd. Khirzanbadzli, et al. A Confirmatory Factor Analysis in a Study of Consumer Complaint Behaviour, Satisfaction with Complaint Handling and Relationship Quality. TextRoad Publication, 2016.