Wan Mustaffa, W. S., Ali @ Hamid, M. H., Khuan, W. B., & Abdul Rahman, R. (2016). Investigating the relationship among service quality, emotional satisfaction and favorable behavioral intentions in higher education service experience.
Chicago Style (17th ed.) CitationWan Mustaffa, Wan Salmuni, Mass Hareeza Ali @ Hamid, Wai Bing Khuan, and Rafiduraida Abdul Rahman. Investigating the Relationship Among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience. 2016.
MLA (9th ed.) CitationWan Mustaffa, Wan Salmuni, et al. Investigating the Relationship Among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience. 2016.
Warning: These citations may not always be 100% accurate.