Enhancing service quality through Service Level Agreement (SLA) full implementation

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Enhancing service quality through Service Level Agreement (SLA) full implementation

Various SLA monitoring systems are proposed by different features and abilities to evaluate the agreed SLA. The current SLA monitoring systems in cloud computing for its structural, behavioral characteristics and situation are also in place. The systematic reviews of a well-known methods and approac...

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Bibliographic Details
Main Author:	Atan, Rodziah
Format:	Conference or Workshop Item
Language:	English
Published:	IEEE 2016
Online Access:	http://psasir.upm.edu.my/id/eprint/54009/ http://psasir.upm.edu.my/id/eprint/54009/1/Enhancing%20service%20quality%20through%20Service%20Level%20Agreement%20%28SLA%29%20full%20implementation.pdf

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