Perceptions on differences of customer services between public universities (UAs) and private higher education institutions (IPTSs) in Klang Valley, Malaysia

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Perceptions on differences of customer services between public universities (UAs) and private higher education institutions (IPTSs) in Klang Valley, Malaysia

The development of globalized knowledge economy profoundly impacted on the role and value of higher education. Thus, this study seeks to assess the perception of differences of customer services between public universities (UAs) and private higher education institutions (IPTSs) in Malaysia in three...

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Bibliographic Details
Main Authors:	Abdul, Mohani, Abd Rahman, Azmawani, Bularafa, Bukar Ali, Teh, Kwai Wah, Rahman, Mohammad Mizanur
Format:	Article
Language:	English
Published:	Penerbit Akademia Baru 2016
Online Access:	http://psasir.upm.edu.my/id/eprint/53526/ http://psasir.upm.edu.my/id/eprint/53526/1/Perceptions%20on%20differences%20of%20customer%20services%20between%20public%20universities%20.pdf

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