Overcoming communication apprehension with emotional intelligence skills

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Overcoming communication apprehension with emotional intelligence skills

Good communication skill in the English language is a necessity for graduates in a second language learning environment to ensure that they can secure employment upon graduation. To be successful communicators, learners must be able to deal with their apprehension appropriately which can be difficul...

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Bibliographic Details
Main Authors:	Thomas, Mary, Noordin, Nooreen, Francis, Peter
Format:	Article
Language:	English
Published:	Centre of Excellence for Scientific & Research Journalism 2016
Online Access:	http://psasir.upm.edu.my/id/eprint/53474/ http://psasir.upm.edu.my/id/eprint/53474/1/Overcoming%20communication%20apprehension%20with%20emotional%20intelligence%20skills.pdf

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