The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management

In recent years, employee engagement has become a topic that keeps coming up and often debated by the top management particularly in the public sector agencies due to the differences in the work and leadership styles, commitment and job performances exhibited by the new officers that seem to gener...

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Main Authors: Mohd Soieb, Ahmad Zairy, Othman, Jamilah, D' Silva, Jeffrey Lawrence
Format: Article
Language:English
Published: Canadian Center of Science and Education 2013
Online Access:http://psasir.upm.edu.my/id/eprint/53409/
http://psasir.upm.edu.my/id/eprint/53409/1/The%20effects%20of%20perceived%20leadership%20styles%20and%20organizational%20citizenship%20behavior%20on%20employee%20engagement.pdf
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author Mohd Soieb, Ahmad Zairy
Othman, Jamilah
D' Silva, Jeffrey Lawrence
author_facet Mohd Soieb, Ahmad Zairy
Othman, Jamilah
D' Silva, Jeffrey Lawrence
author_sort Mohd Soieb, Ahmad Zairy
building UPM Institutional Repository
collection Online Access
description In recent years, employee engagement has become a topic that keeps coming up and often debated by the top management particularly in the public sector agencies due to the differences in the work and leadership styles, commitment and job performances exhibited by the new officers that seem to generate mix perceptions and, to some extent, disrupt the good relationship between them and senior officers thus destabilizing the organizations. Although this scenario is particularly known to occur in the public sector, adequate research on employee engagement that is heavily influenced by the styles of leadership and organizational citizenship behavior are poorly executed. Meanwhile, conflict management which is believed to mediate the relationship is also misunderstood based on the resulting gap in Social Exchange Theory and Path Goal Theory. This review is part of a growing body of research on employee engagement and it is believed that it will contribute vastly to future research on similar topics.
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spelling upm-534092018-10-05T08:19:28Z http://psasir.upm.edu.my/id/eprint/53409/ The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management Mohd Soieb, Ahmad Zairy Othman, Jamilah D' Silva, Jeffrey Lawrence In recent years, employee engagement has become a topic that keeps coming up and often debated by the top management particularly in the public sector agencies due to the differences in the work and leadership styles, commitment and job performances exhibited by the new officers that seem to generate mix perceptions and, to some extent, disrupt the good relationship between them and senior officers thus destabilizing the organizations. Although this scenario is particularly known to occur in the public sector, adequate research on employee engagement that is heavily influenced by the styles of leadership and organizational citizenship behavior are poorly executed. Meanwhile, conflict management which is believed to mediate the relationship is also misunderstood based on the resulting gap in Social Exchange Theory and Path Goal Theory. This review is part of a growing body of research on employee engagement and it is believed that it will contribute vastly to future research on similar topics. Canadian Center of Science and Education 2013 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/53409/1/The%20effects%20of%20perceived%20leadership%20styles%20and%20organizational%20citizenship%20behavior%20on%20employee%20engagement.pdf Mohd Soieb, Ahmad Zairy and Othman, Jamilah and D' Silva, Jeffrey Lawrence (2013) The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management. International Journal of Business and Management, 8 (8). pp. 91-99. ISSN 1833-3850; ESSN: 1833-8119 http://www.ccsenet.org/journal/index.php/ijbm/article/view/24702 10.5539/ijbm.v8n8p91
spellingShingle Mohd Soieb, Ahmad Zairy
Othman, Jamilah
D' Silva, Jeffrey Lawrence
The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management
title The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management
title_full The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management
title_fullStr The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management
title_full_unstemmed The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management
title_short The effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management
title_sort effects of perceived leadership styles and organizational citizenship behavior on employee engagement: the mediating role of conflict management
url http://psasir.upm.edu.my/id/eprint/53409/
http://psasir.upm.edu.my/id/eprint/53409/
http://psasir.upm.edu.my/id/eprint/53409/
http://psasir.upm.edu.my/id/eprint/53409/1/The%20effects%20of%20perceived%20leadership%20styles%20and%20organizational%20citizenship%20behavior%20on%20employee%20engagement.pdf