APA (7th ed.) Citation

A. Rahman, M. K. B., Haron, S. A., Paim, L., Osman, S., & Othman, A. K. (2016). The influence of consumer complaint behaviour on relationship quality among Malaysian mobile phone services subscribers: Complainers versus non-complainers.

Chicago Style (17th ed.) Citation

A. Rahman, Mohd Khirzan Badzli, Sharifah Azizah Haron, Laily Paim, Syuhaily Osman, and Abdul Kadir Othman. The Influence of Consumer Complaint Behaviour on Relationship Quality Among Malaysian Mobile Phone Services Subscribers: Complainers Versus Non-complainers. 2016.

MLA (9th ed.) Citation

A. Rahman, Mohd Khirzan Badzli, et al. The Influence of Consumer Complaint Behaviour on Relationship Quality Among Malaysian Mobile Phone Services Subscribers: Complainers Versus Non-complainers. 2016.