Rafik-Galea, S., Ishak, W. I., & Baharuddin Marji, A. (2012). Library counter talk: Communication encounters between counter staff and international students. Elsevier.
Chicago Style (17th ed.) CitationRafik-Galea, Shameem, Wan Irham Ishak, and Aliyah Baharuddin Marji. Library Counter Talk: Communication Encounters Between Counter Staff and International Students. Elsevier, 2012.
MLA (9th ed.) CitationRafik-Galea, Shameem, et al. Library Counter Talk: Communication Encounters Between Counter Staff and International Students. Elsevier, 2012.
Warning: These citations may not always be 100% accurate.