The role of measurement, analysis and knowledge management criterion in MBNQA model to manage institutions of higher education

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The role of measurement, analysis and knowledge management criterion in MBNQA model to manage institutions of higher education

The purpose of this research is to empirically test the role of measurement,analysis and knowledge management criterion on Malcolm Baldrige National Quality Award (MBNQA)criteria model for higher education institutions(HEIs). The paper identifies five (5) causal hypotheses from literatures that a...

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Bibliographic Details
Main Authors:	Ismail, Rosli, Azmi Murad, Masrah Azrifah, A. Jabar, Marzanah, Haizan Nor, Rozi Nor
Format:	Article
Language:	English
Published:	American-Eurasian Network for Scientific Information 2015
Online Access:	http://psasir.upm.edu.my/id/eprint/46690/ http://psasir.upm.edu.my/id/eprint/46690/1/The%20role%20of%20measurement%2C%20analysis%20and%20knowledge%20management%20criterion%20in%20MBNQA%20model%20to%20manage%20institutions%20of%20higher%20education.pdf

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