The business value of information system-enabled e-collaboration capabilities
This study aims to understand how firms in developing countries can effectively use their Information System (IS) resources to develop valuable e-collaboration capabilities that in turn improve business performance. A questionnaire-based survey was conducted to collect data from 408 Iranian and...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
IGI Global
2015
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| Online Access: | http://psasir.upm.edu.my/id/eprint/46528/ http://psasir.upm.edu.my/id/eprint/46528/1/The%20business%20value%20of%20information%20system-enabled%20e-collaboration%20capabilities.pdf |
| _version_ | 1848850679863443456 |
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| author | Ghobakhloo, Morteza Tang, Sai Hong |
| author_facet | Ghobakhloo, Morteza Tang, Sai Hong |
| author_sort | Ghobakhloo, Morteza |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | This study aims to understand how firms in developing countries can effectively use their Information System
(IS) resources to develop valuable e-collaboration capabilities that in turn improve business performance. A
questionnaire-based survey was conducted to collect data from 408 Iranian and Malaysian manufacturing firms. Findings revealed that Supply Chain-Wide Process Integration (SCPI) and Collaborative Knowledge Management (CKM) are key IS-enabled capabilities that enhance performance gain of manufacturing firms. The work found that these capabilities serve as catalysts in transforming the value of IS resources controlled by firms into business performance improvement. The results suggest that SCPI, as a determinant of a highly
integrated and dynamic supply chain, is an important intermediate organizational capability through which
value of IS resources can be materialized. Likewise, the findings imply that CKM across a given supply network, as a valuable intermediate organizational capability, converts the benefits of both technical and human IS resources into performance gain at the corporate level. |
| first_indexed | 2025-11-15T10:10:08Z |
| format | Article |
| id | upm-46528 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T10:10:08Z |
| publishDate | 2015 |
| publisher | IGI Global |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-465282018-02-28T01:31:01Z http://psasir.upm.edu.my/id/eprint/46528/ The business value of information system-enabled e-collaboration capabilities Ghobakhloo, Morteza Tang, Sai Hong This study aims to understand how firms in developing countries can effectively use their Information System (IS) resources to develop valuable e-collaboration capabilities that in turn improve business performance. A questionnaire-based survey was conducted to collect data from 408 Iranian and Malaysian manufacturing firms. Findings revealed that Supply Chain-Wide Process Integration (SCPI) and Collaborative Knowledge Management (CKM) are key IS-enabled capabilities that enhance performance gain of manufacturing firms. The work found that these capabilities serve as catalysts in transforming the value of IS resources controlled by firms into business performance improvement. The results suggest that SCPI, as a determinant of a highly integrated and dynamic supply chain, is an important intermediate organizational capability through which value of IS resources can be materialized. Likewise, the findings imply that CKM across a given supply network, as a valuable intermediate organizational capability, converts the benefits of both technical and human IS resources into performance gain at the corporate level. IGI Global 2015 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/46528/1/The%20business%20value%20of%20information%20system-enabled%20e-collaboration%20capabilities.pdf Ghobakhloo, Morteza and Tang, Sai Hong (2015) The business value of information system-enabled e-collaboration capabilities. International Journal of e-collaboration, 11 (1). pp. 22-56. ISSN 1548-3673; ESSN: 1548-3681 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJeC 10.4018/ijec.2015010103 |
| spellingShingle | Ghobakhloo, Morteza Tang, Sai Hong The business value of information system-enabled e-collaboration capabilities |
| title | The business value of information system-enabled e-collaboration capabilities |
| title_full | The business value of information system-enabled e-collaboration capabilities |
| title_fullStr | The business value of information system-enabled e-collaboration capabilities |
| title_full_unstemmed | The business value of information system-enabled e-collaboration capabilities |
| title_short | The business value of information system-enabled e-collaboration capabilities |
| title_sort | business value of information system-enabled e-collaboration capabilities |
| url | http://psasir.upm.edu.my/id/eprint/46528/ http://psasir.upm.edu.my/id/eprint/46528/ http://psasir.upm.edu.my/id/eprint/46528/ http://psasir.upm.edu.my/id/eprint/46528/1/The%20business%20value%20of%20information%20system-enabled%20e-collaboration%20capabilities.pdf |