Development of a decision model for selecting action plans in EFQM

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Development of a decision model for selecting action plans in EFQM

In a progressively turbulent and competitive business environment, numerous organizations adopt the total quality management (TQM) approach to endeavor for business excellence; in this sense total quality management (TQM) and excellence frameworks play vital roles in organizational successes and sus...

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Bibliographic Details
Main Authors:	Dodangeh, Javad, Mohd Yusuff, Rosnah
Format:	Conference or Workshop Item
Language:	English
Published:	IEEE 2013
Online Access:	http://psasir.upm.edu.my/id/eprint/44884/ http://psasir.upm.edu.my/id/eprint/44884/1/Development%20of%20a%20decision%20model%20for%20selecting%20action%20plans%20in%20EFQM.pdf

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