Knowledge management system quality:a survey of knowledge management system quality dimensions
The knowledge management systems are becoming more complex and diverse as a result of advances in information technology. Nowadays, users demanding for more accurate and reliable KMS systems increases the awareness and need of KMS quality. To enhance KMS quality the quality dimensions should be iden...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
IEEE
2014
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| Online Access: | http://psasir.upm.edu.my/id/eprint/44770/ http://psasir.upm.edu.my/id/eprint/44770/1/Knowledge%20management%20system%20quality%20a%20survey%20of%20knowledge%20management%20system%20quality%20dimensions.pdf |
| _version_ | 1848850458255294464 |
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| author | A. Jabar, Marzanah Alnatsha, Abdallah S. M. |
| author_facet | A. Jabar, Marzanah Alnatsha, Abdallah S. M. |
| author_sort | A. Jabar, Marzanah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The knowledge management systems are becoming more complex and diverse as a result of advances in information technology. Nowadays, users demanding for more accurate and reliable KMS systems increases the awareness and need of KMS quality. To enhance KMS quality the quality dimensions should be identified first.
This paper focuses on investigating the quality dimensions of related KMS work namely: software quality dimensions, data quality dimensions, information quality dimensions and knowledge systems quality dimensions. The extracted quality dimensions will be proposed as the basis of KMS quality dimensions that will be mapped with KM processes to produce the KMS quality framework. |
| first_indexed | 2025-11-15T10:06:36Z |
| format | Conference or Workshop Item |
| id | upm-44770 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T10:06:36Z |
| publishDate | 2014 |
| publisher | IEEE |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-447702020-08-04T02:31:39Z http://psasir.upm.edu.my/id/eprint/44770/ Knowledge management system quality:a survey of knowledge management system quality dimensions A. Jabar, Marzanah Alnatsha, Abdallah S. M. The knowledge management systems are becoming more complex and diverse as a result of advances in information technology. Nowadays, users demanding for more accurate and reliable KMS systems increases the awareness and need of KMS quality. To enhance KMS quality the quality dimensions should be identified first. This paper focuses on investigating the quality dimensions of related KMS work namely: software quality dimensions, data quality dimensions, information quality dimensions and knowledge systems quality dimensions. The extracted quality dimensions will be proposed as the basis of KMS quality dimensions that will be mapped with KM processes to produce the KMS quality framework. IEEE 2014 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/44770/1/Knowledge%20management%20system%20quality%20a%20survey%20of%20knowledge%20management%20system%20quality%20dimensions.pdf A. Jabar, Marzanah and Alnatsha, Abdallah S. M. (2014) Knowledge management system quality:a survey of knowledge management system quality dimensions. In: 2014 International Conference on Computer and Information Sciences (ICCOINS 2014), 3-5 June 2014, Kuala Lumpur, Malaysia. . 10.1109/ICCOINS.2014.6868438 |
| spellingShingle | A. Jabar, Marzanah Alnatsha, Abdallah S. M. Knowledge management system quality:a survey of knowledge management system quality dimensions |
| title | Knowledge management system quality:a survey of knowledge management system quality dimensions |
| title_full | Knowledge management system quality:a survey of knowledge management system quality dimensions |
| title_fullStr | Knowledge management system quality:a survey of knowledge management system quality dimensions |
| title_full_unstemmed | Knowledge management system quality:a survey of knowledge management system quality dimensions |
| title_short | Knowledge management system quality:a survey of knowledge management system quality dimensions |
| title_sort | knowledge management system quality:a survey of knowledge management system quality dimensions |
| url | http://psasir.upm.edu.my/id/eprint/44770/ http://psasir.upm.edu.my/id/eprint/44770/ http://psasir.upm.edu.my/id/eprint/44770/1/Knowledge%20management%20system%20quality%20a%20survey%20of%20knowledge%20management%20system%20quality%20dimensions.pdf |