Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study

Background: Malaysia is an Asian country with population of diverse culture and health perceptions. Patient decision aid (PDA) is a new tool in Malaysia. Patients' and health-care professionals' (HCPs) expectation of a PDA is unknown. Aim: We aimed to explore patients' and health-care...

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Main Authors: Lee, Ping Yein, Khoo, Ee Ming, Low, Wah Yun, Lee, Yew Kong, Abdullah, Khatijah Lim, Azmi, Syahidatul Akmal, Ng, Chirk Jenn
Format: Article
Language:English
Published: John Wiley & Sons 2016
Online Access:http://psasir.upm.edu.my/id/eprint/43375/
http://psasir.upm.edu.my/id/eprint/43375/1/Mismatch%20between%20health-care%20professionals%27%20and%20patients%27%20views%20on%20a%20diabetes%20patient%20decision%20aid%20a%20qualitative%20study.pdf
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author Lee, Ping Yein
Khoo, Ee Ming
Low, Wah Yun
Lee, Yew Kong
Abdullah, Khatijah Lim
Azmi, Syahidatul Akmal
Ng, Chirk Jenn
author_facet Lee, Ping Yein
Khoo, Ee Ming
Low, Wah Yun
Lee, Yew Kong
Abdullah, Khatijah Lim
Azmi, Syahidatul Akmal
Ng, Chirk Jenn
author_sort Lee, Ping Yein
building UPM Institutional Repository
collection Online Access
description Background: Malaysia is an Asian country with population of diverse culture and health perceptions. Patient decision aid (PDA) is a new tool in Malaysia. Patients' and health-care professionals' (HCPs) expectation of a PDA is unknown. Aim: We aimed to explore patients' and health-care professionals'(HCPs) views on the information needed in a patient decision aid (PDA) on insulin initiation developed for patients with type 2 diabetes mellitus (T2DM). Design: We used a qualitative design and thematic approach. Setting: Three main primary health-care settings in Malaysia: public university-based primary care clinics, public health-care clinics and private general practices. Method: We conducted focus groups and one-to-one interviews with a purposive sample of health professionals and patients with type 2 diabetes. Results: We interviewed 18 patients and 13 HCPs. Patients viewed the content of the PDA as simple and clear. However, HCPs felt the PDA might be difficult for patients with low literacy to understand. HCPs thought the PDA was too lengthy. Nevertheless, patients would prefer more information. HCPs tended to focus on benefits of insulin, while patients wanted to know the impact of insulin on their quality of life and practical issues regarding insulin and its side-effects. Patients preferred numbers to weigh the risks and benefits of treatment options. HCPs' views that presenting numbers in a PDA would be too complex for patients to understand. Conclusion: It is important to consider including issues related to psycho-social impact of treatment to patients when developing a patient decision aid.
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spelling upm-433752016-05-19T01:29:07Z http://psasir.upm.edu.my/id/eprint/43375/ Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study Lee, Ping Yein Khoo, Ee Ming Low, Wah Yun Lee, Yew Kong Abdullah, Khatijah Lim Azmi, Syahidatul Akmal Ng, Chirk Jenn Background: Malaysia is an Asian country with population of diverse culture and health perceptions. Patient decision aid (PDA) is a new tool in Malaysia. Patients' and health-care professionals' (HCPs) expectation of a PDA is unknown. Aim: We aimed to explore patients' and health-care professionals'(HCPs) views on the information needed in a patient decision aid (PDA) on insulin initiation developed for patients with type 2 diabetes mellitus (T2DM). Design: We used a qualitative design and thematic approach. Setting: Three main primary health-care settings in Malaysia: public university-based primary care clinics, public health-care clinics and private general practices. Method: We conducted focus groups and one-to-one interviews with a purposive sample of health professionals and patients with type 2 diabetes. Results: We interviewed 18 patients and 13 HCPs. Patients viewed the content of the PDA as simple and clear. However, HCPs felt the PDA might be difficult for patients with low literacy to understand. HCPs thought the PDA was too lengthy. Nevertheless, patients would prefer more information. HCPs tended to focus on benefits of insulin, while patients wanted to know the impact of insulin on their quality of life and practical issues regarding insulin and its side-effects. Patients preferred numbers to weigh the risks and benefits of treatment options. HCPs' views that presenting numbers in a PDA would be too complex for patients to understand. Conclusion: It is important to consider including issues related to psycho-social impact of treatment to patients when developing a patient decision aid. John Wiley & Sons 2016-04 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/43375/1/Mismatch%20between%20health-care%20professionals%27%20and%20patients%27%20views%20on%20a%20diabetes%20patient%20decision%20aid%20a%20qualitative%20study.pdf Lee, Ping Yein and Khoo, Ee Ming and Low, Wah Yun and Lee, Yew Kong and Abdullah, Khatijah Lim and Azmi, Syahidatul Akmal and Ng, Chirk Jenn (2016) Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study. Health Expectations, 19 (2). pp. 427-436. ISSN 1369-6513; ESSN: 1369-7625 http://onlinelibrary.wiley.com/doi/10.1111/hex.12366/abstract?systemMessage=Subscribe+and+renew+is+currently+unavailable+online.+Please+contact+customer+care+to+place+an+order%3A++http%3A%2F%2Folabout.wiley.com%2FWileyCDA%2FSection%2Fid-397203.html++.Apol 10.1111/hex.12366
spellingShingle Lee, Ping Yein
Khoo, Ee Ming
Low, Wah Yun
Lee, Yew Kong
Abdullah, Khatijah Lim
Azmi, Syahidatul Akmal
Ng, Chirk Jenn
Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study
title Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study
title_full Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study
title_fullStr Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study
title_full_unstemmed Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study
title_short Mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study
title_sort mismatch between health-care professionals' and patients' views on a diabetes patient decision aid: a qualitative study
url http://psasir.upm.edu.my/id/eprint/43375/
http://psasir.upm.edu.my/id/eprint/43375/
http://psasir.upm.edu.my/id/eprint/43375/
http://psasir.upm.edu.my/id/eprint/43375/1/Mismatch%20between%20health-care%20professionals%27%20and%20patients%27%20views%20on%20a%20diabetes%20patient%20decision%20aid%20a%20qualitative%20study.pdf