A literature review of rapport management in business meetings

QR Code

A literature review of rapport management in business meetings

A meeting is a planned communicative event where the participants' role is to achieve the discussed objectives. Business English (BE) is often used as the lingua franca for meetings. Studies on BE are becoming a growing interest but there are still limited readily available studies on business...

Full description

Bibliographic Details
Main Authors:	Johari, Danish, Mohamad Ali, Afida, Paramasivam, Shamala
Format:	Article
Language:	English
Published:	Universiti Putra Malaysia Press 2015
Online Access:	http://psasir.upm.edu.my/id/eprint/41734/ http://psasir.upm.edu.my/id/eprint/41734/1/06%20JSSH%28S%29-0061-2015.pdf

Similar Items

Rapport management in air traffic control in Malaysian aviation discourse.
by: Paramasivam, Shamala
Published: (2011)

Virtual rapport with expressions of gratitude in responding online reviews
by: Taw, Ly Wen, et al.
Published: (2022)

Managing virtual rapport on tripadvisor: discourse in hotel responses to negative online reviews
by: Taw, Ly Wen, et al.
Published: (2022)

Building virtual rapport with emotion expressions: hotel responses to positive online reviews
by: Ly, Wen Taw, et al.
Published: (2022)

Managing virtual rapport on TripAdvisor : discourse in hotel responses to negative online reviews
by: Ly, Wen Taw, et al.
Published: (2022)

Rapport management in hotel responses to online reviews in Malaysia
by: Taw, Ly Wen
Published: (2021)

Establishing rapport: a visit to China
by: Wan Jumani, Fauzi
Published: (2009)

Mitigation strategies to manage rapport in the interaction between Iraqi veterinary students and their clients
by: Ahmed, Wasan Khalid, et al.
Published: (2024)

The business web genre: a genre analysis on the websites of selected Malaysian small
by: Mohd Johari, Muhammad Danish, et al.
Published: (2015)

"Helping you to pay us": rapport management in debt collection call centre encounters
by: Harrington, Leigh
Published: (2018)

Structural patterns o f lexical bundles in business studies research articles
by: Pathmanathan, Shamila, et al.
Published: (2024)

Formality shifts in management meetings
by: Mohd Johari, Muhammad Danis
Published: (2016)

A study of indirectness in Business Meetings
by: Lancy Fung,
Published: (2009)

Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness
by: Fatima, J., et al.
Published: (2020)

Exploring rapport management among culturally diverse students during group work face-to-face interactions: a qualitative study
by: Ong, Sue Lyn
Published: (2023)

Teacher-student rapport in a middle school classroom in China : a dialogic perspective / Wang Xiao Yi
by: Wang, Xiao Yi
Published: (2013)

The genre of the business meeting: a corpus-based study
by: Handford, Michael J.A.
Published: (2007)

Home Based Businesses in Australia:A Review of the Literature
by: Jay, Leighton
Published: (2003)

Do services meet the needs of people with dementia and carers living in the community? A scoping review of the international literature
by: Morrisby, C., et al.
Published: (2017)

Meeting management system (MMS)
by: Maruthaiah, Manikavasagar
Published: (2010)

Data recovery and business continuity in cloud computing: a review of the research literature
by: Alshammari, Mohammad M., et al.
Published: (2016)

Online business sustainability and challenges to meet the demands of online consumers
by: Diyana, Kamarudin, et al.
Published: (2019)

Business Model Innovation for Additive Manufacturing Technology: A Literature Review
by: Naser, Bushra
Published: (2020)

UPM chinese culture festival, 'meeting me with literature' will debut on the 14th
by: Sin Chew Daily
Published: (2023)

CALM Management Meeting 1/ 2015
by: Centre for Applied, Learning and Multimedia
Published: (2015)

Help, change, plan - a corpus analysis of key semantic domains in business solutions.
by: Mohamad Ali, Afida
Published: (2010)

Language transfer as a communication strategy and a language learning strategy in a Malaysian ESL classroom.
by: Paramasivam, Shamala
Published: (2009)

Operational Performance of Courier Companies to E-Business Firms: Literature Review
by: Nurul, Izzah, et al.
Published: (2016)

Complex speech act as a performance of fallacies in Nouri al-Maliki’s political speeches
by: Hamad, Saad Saleh, et al.
Published: (2022)

Complex speech act as a performance of fallacies in Nouri al-Maliki’s political speeches
by: Hamad, Saad Saleh, et al.
Published: (2022)

BOE Meeting with Reutlingen University and Promotion activities for Business Engineering program in Sabah
by: Sorooshian, Shahryar, et al.
Published: (2016)

Combining problem-solution categories and communicative acts: an analysis of Malaysian and British business journalistic texts
by: Mohamad Ali, Afida
Published: (2013)

Crisis management in tourism: a review of the emergent literature
by: Pforr, Christof
Published: (2009)

A Systematic Literature Review of the Overseas Chinese family business : The past, present and future
by: Teh, Benjamin Eng Seng
Published: (2016)

Let's meet
by: Rizalman, Mamat
Published: (2020)

Teaching teamwork in Australian university business disciplines: Evidence from a systematic literature review
by: Riebe, L., et al.
Published: (2017)

East coast spine circle meeting
by: Yusof, Mohd Imran, et al.
Published: (2018)

Collaboration Meeting with IMPACT Malaysia
by: Muhammad 'Arif, Mohamad
Published: (2021)

A systematic review of the literature addressing asepsis in wound management
by: Haesler, E., et al.
Published: (2016)

Ambulatory treatment in the management of pneumothorax: A systematic review of the literature
by: Brims, Fraser, et al.
Published: (2013)