Efficiency measurement of a Malaysian hotel chain using DEA

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Efficiency measurement of a Malaysian hotel chain using DEA

Efficiency evaluation has become an important improvement tool for hotels to sustain in today’s highly competitive environment. This study used DEA approach to evaluate the relative efficiency of a Malaysian hotel chain during the period of 2004 to 2008 in terms of Total Factor Productivity (TFP) ch...

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Bibliographic Details
Main Authors:	Foo, Lee Yen, Othman, Mohhidin, Abdul Karim, Muhammad Shahrim, Abdul Aziz, Yuhanis
Format:	Article
Language:	English
Published:	Universiti Putra Malaysia Press 2011
Online Access:	http://psasir.upm.edu.my/id/eprint/40611/ http://psasir.upm.edu.my/id/eprint/40611/1/Efficiency%20measurement%20of%20a%20Malaysian%20hotel%20chain%20using%20DEA.pdf

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