Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management
We conducted an ethnographic study on an affordable housing developer to understand why knowledge losses recur despite investments in Knowledge Management (KM) systems by property developers. We found four operating environmental characteristics – multiple concurrent and sequential phases, discontin...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Inderscience Publishers
2008
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| Online Access: | http://psasir.upm.edu.my/id/eprint/40418/ http://psasir.upm.edu.my/id/eprint/40418/1/Discontinuity%20in%20organisations%20identifying%20business%20environments%20affecting%20efficiency%20of%20knowledge%20flows%20in%20Product%20Lifecycle%20Management.pdf |
| _version_ | 1848849419730944000 |
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| author | Ibrahim, Rahinah Paulson, Boyd C. |
| author_facet | Ibrahim, Rahinah Paulson, Boyd C. |
| author_sort | Ibrahim, Rahinah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | We conducted an ethnographic study on an affordable housing developer to understand why knowledge losses recur despite investments in Knowledge Management (KM) systems by property developers. We found four operating environmental characteristics – multiple concurrent and sequential phases, discontinuous memberships, tasks interdependencies and different dominating knowledge types for each lifecycle phases – contributing to the Knowledge-loss phenomenon. These findings suggest a review of the information processing theory in business operations since it cannot fully support the operations of highly discontinuous teams. This understanding is critical as a basis for the design and development of future KM technologies in Product Lifecycle Management (PLM). It also highlights the needs for the design and development of KM systems that cater to both the tacit- and explicit-dominant lifecycle phases within a PLM system. |
| first_indexed | 2025-11-15T09:50:06Z |
| format | Article |
| id | upm-40418 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T09:50:06Z |
| publishDate | 2008 |
| publisher | Inderscience Publishers |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-404182015-09-18T02:03:53Z http://psasir.upm.edu.my/id/eprint/40418/ Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management Ibrahim, Rahinah Paulson, Boyd C. We conducted an ethnographic study on an affordable housing developer to understand why knowledge losses recur despite investments in Knowledge Management (KM) systems by property developers. We found four operating environmental characteristics – multiple concurrent and sequential phases, discontinuous memberships, tasks interdependencies and different dominating knowledge types for each lifecycle phases – contributing to the Knowledge-loss phenomenon. These findings suggest a review of the information processing theory in business operations since it cannot fully support the operations of highly discontinuous teams. This understanding is critical as a basis for the design and development of future KM technologies in Product Lifecycle Management (PLM). It also highlights the needs for the design and development of KM systems that cater to both the tacit- and explicit-dominant lifecycle phases within a PLM system. Inderscience Publishers 2008 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/40418/1/Discontinuity%20in%20organisations%20identifying%20business%20environments%20affecting%20efficiency%20of%20knowledge%20flows%20in%20Product%20Lifecycle%20Management.pdf Ibrahim, Rahinah and Paulson, Boyd C. (2008) Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management. International Journal of Product Lifecycle Management, 3 (1). pp. 21-36. ISSN 1743-5110; ESSN: 1743-5129 http://www.inderscienceonline.com/doi/abs/10.1504/IJPLM.2008.019972 10.1504/IJPLM.2008.019972 |
| spellingShingle | Ibrahim, Rahinah Paulson, Boyd C. Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management |
| title | Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management |
| title_full | Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management |
| title_fullStr | Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management |
| title_full_unstemmed | Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management |
| title_short | Discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in Product Lifecycle Management |
| title_sort | discontinuity in organisations: identifying business environments affecting efficiency of knowledge flows in product lifecycle management |
| url | http://psasir.upm.edu.my/id/eprint/40418/ http://psasir.upm.edu.my/id/eprint/40418/ http://psasir.upm.edu.my/id/eprint/40418/ http://psasir.upm.edu.my/id/eprint/40418/1/Discontinuity%20in%20organisations%20identifying%20business%20environments%20affecting%20efficiency%20of%20knowledge%20flows%20in%20Product%20Lifecycle%20Management.pdf |