ERP systems implementation in Malaysia: the importance of critical success factors

In order to survive in a rapidly changing business environment, organizations must improve their own business practices and procedures. Enterprise resource planning (ERP) systems can be considered as the most important development in the corporate use of information technology and are beginning to...

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Main Authors: Jafari, Seyed Mohammadbagher, Osman, Mohd Rasid, Mohd. Yusuff, Rosnah, Tang, Sai Hong
Format: Conference or Workshop Item
Language:English
Published: Federation of Engineering Institutions of Islamic Countries 2006
Online Access:http://psasir.upm.edu.my/id/eprint/39539/
http://psasir.upm.edu.my/id/eprint/39539/1/39539.pdf
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author Jafari, Seyed Mohammadbagher
Osman, Mohd Rasid
Mohd. Yusuff, Rosnah
Tang, Sai Hong
author_facet Jafari, Seyed Mohammadbagher
Osman, Mohd Rasid
Mohd. Yusuff, Rosnah
Tang, Sai Hong
author_sort Jafari, Seyed Mohammadbagher
building UPM Institutional Repository
collection Online Access
description In order to survive in a rapidly changing business environment, organizations must improve their own business practices and procedures. Enterprise resource planning (ERP) systems can be considered as the most important development in the corporate use of information technology and are beginning to be the backbone of organizations. The difficulties and high failure rate in implementing ERP systems have been widely cited in the literature. Factors affecting ERP implementation are complex and abundant and numerous authors have identified a variety of factors that can be considered to be critical to the success of an ERP implementation. In this paper, the critical factors that affect ERP systems implementation success in Malaysia have been identified and the importance of these factors have been investigated. Through a comprehensive review of the literature, 10 factors were found to be critical to ERP implementation success. The importance of these factors was investigated within Malaysian companies using questionnaire survey method. “Top management support” and “Clear goals and objectives” have been shown to be the extremely important factors for ERP implementation in Malaysia.
first_indexed 2025-11-15T09:46:08Z
format Conference or Workshop Item
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institution Universiti Putra Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T09:46:08Z
publishDate 2006
publisher Federation of Engineering Institutions of Islamic Countries
recordtype eprints
repository_type Digital Repository
spelling upm-395392015-07-22T04:18:01Z http://psasir.upm.edu.my/id/eprint/39539/ ERP systems implementation in Malaysia: the importance of critical success factors Jafari, Seyed Mohammadbagher Osman, Mohd Rasid Mohd. Yusuff, Rosnah Tang, Sai Hong In order to survive in a rapidly changing business environment, organizations must improve their own business practices and procedures. Enterprise resource planning (ERP) systems can be considered as the most important development in the corporate use of information technology and are beginning to be the backbone of organizations. The difficulties and high failure rate in implementing ERP systems have been widely cited in the literature. Factors affecting ERP implementation are complex and abundant and numerous authors have identified a variety of factors that can be considered to be critical to the success of an ERP implementation. In this paper, the critical factors that affect ERP systems implementation success in Malaysia have been identified and the importance of these factors have been investigated. Through a comprehensive review of the literature, 10 factors were found to be critical to ERP implementation success. The importance of these factors was investigated within Malaysian companies using questionnaire survey method. “Top management support” and “Clear goals and objectives” have been shown to be the extremely important factors for ERP implementation in Malaysia. Federation of Engineering Institutions of Islamic Countries 2006 Conference or Workshop Item NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/39539/1/39539.pdf Jafari, Seyed Mohammadbagher and Osman, Mohd Rasid and Mohd. Yusuff, Rosnah and Tang, Sai Hong (2006) ERP systems implementation in Malaysia: the importance of critical success factors. In: Seminar on Engineering and Technology (SET2006) , 4-5 Sept. 2006, Putrajaya, Malaysia. (pp. 193-199).
spellingShingle Jafari, Seyed Mohammadbagher
Osman, Mohd Rasid
Mohd. Yusuff, Rosnah
Tang, Sai Hong
ERP systems implementation in Malaysia: the importance of critical success factors
title ERP systems implementation in Malaysia: the importance of critical success factors
title_full ERP systems implementation in Malaysia: the importance of critical success factors
title_fullStr ERP systems implementation in Malaysia: the importance of critical success factors
title_full_unstemmed ERP systems implementation in Malaysia: the importance of critical success factors
title_short ERP systems implementation in Malaysia: the importance of critical success factors
title_sort erp systems implementation in malaysia: the importance of critical success factors
url http://psasir.upm.edu.my/id/eprint/39539/
http://psasir.upm.edu.my/id/eprint/39539/1/39539.pdf