ERP systems implementation in Malaysia: the importance of critical success factors
In order to survive in a rapidly changing business environment, organizations must improve their own business practices and procedures. Enterprise resource planning (ERP) systems can be considered as the most important development in the corporate use of information technology and are beginning to...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
Federation of Engineering Institutions of Islamic Countries
2006
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| Online Access: | http://psasir.upm.edu.my/id/eprint/39539/ http://psasir.upm.edu.my/id/eprint/39539/1/39539.pdf |
| Summary: | In order to survive in a rapidly changing business environment, organizations must improve their own business
practices and procedures. Enterprise resource planning (ERP) systems can be considered as the most important
development in the corporate use of information technology and are beginning to be the backbone of
organizations. The difficulties and high failure rate in implementing ERP systems have been widely cited in the
literature. Factors affecting ERP implementation are complex and abundant and numerous authors have
identified a variety of factors that can be considered to be critical to the success of an ERP implementation. In
this paper, the critical factors that affect ERP systems implementation success in Malaysia have been identified
and the importance of these factors have been investigated. Through a comprehensive review of the literature,
10 factors were found to be critical to ERP implementation success. The importance of these factors was
investigated within Malaysian companies using questionnaire survey method. “Top management support” and
“Clear goals and objectives” have been shown to be the extremely important factors for ERP implementation in
Malaysia. |
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