Review of social media potential on knowledge sharing and collaboration in tourism industry

Social media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this...

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Main Authors: Nezakati, Hossein, Amidi, Asra, Jusoh, Yusmadi Yah, Moghadas, Shayesteh, Abdul Aziz, Yuhanis, Sohrabinezhadtalemi, Roghayeh
Format: Conference or Workshop Item
Published: Elsevier (ScienceDirect) 2014
Online Access:http://psasir.upm.edu.my/id/eprint/38823/
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author Nezakati, Hossein
Amidi, Asra
Jusoh, Yusmadi Yah
Moghadas, Shayesteh
Abdul Aziz, Yuhanis
Sohrabinezhadtalemi, Roghayeh
author_facet Nezakati, Hossein
Amidi, Asra
Jusoh, Yusmadi Yah
Moghadas, Shayesteh
Abdul Aziz, Yuhanis
Sohrabinezhadtalemi, Roghayeh
author_sort Nezakati, Hossein
building UPM Institutional Repository
collection Online Access
description Social media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this end, the authors review extant related articles in knowledge management in tourism. The purpose of this study is understanding of knowledge sharing in social media in tourism sector. Specific concentration is on integration of tacit knowledge sharing during pre-travelling decision making. Finding of this study contribute to researchers, organizations and policy makers in tourism industry.
first_indexed 2025-11-15T09:43:06Z
format Conference or Workshop Item
id upm-38823
institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T09:43:06Z
publishDate 2014
publisher Elsevier (ScienceDirect)
recordtype eprints
repository_type Digital Repository
spelling upm-388232015-06-22T02:06:58Z http://psasir.upm.edu.my/id/eprint/38823/ Review of social media potential on knowledge sharing and collaboration in tourism industry Nezakati, Hossein Amidi, Asra Jusoh, Yusmadi Yah Moghadas, Shayesteh Abdul Aziz, Yuhanis Sohrabinezhadtalemi, Roghayeh Social media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this end, the authors review extant related articles in knowledge management in tourism. The purpose of this study is understanding of knowledge sharing in social media in tourism sector. Specific concentration is on integration of tacit knowledge sharing during pre-travelling decision making. Finding of this study contribute to researchers, organizations and policy makers in tourism industry. Elsevier (ScienceDirect) 2014 Conference or Workshop Item NonPeerReviewed Nezakati, Hossein and Amidi, Asra and Jusoh, Yusmadi Yah and Moghadas, Shayesteh and Abdul Aziz, Yuhanis and Sohrabinezhadtalemi, Roghayeh (2014) Review of social media potential on knowledge sharing and collaboration in tourism industry. In: Global Conference on Business & Social Science-2014 (GCBSS-2014), 15-16 Dec. 2014, Kuala Lumpur, Malaysia. (pp. 120-125). 10.1016/j.sbspro.2015.01.344
spellingShingle Nezakati, Hossein
Amidi, Asra
Jusoh, Yusmadi Yah
Moghadas, Shayesteh
Abdul Aziz, Yuhanis
Sohrabinezhadtalemi, Roghayeh
Review of social media potential on knowledge sharing and collaboration in tourism industry
title Review of social media potential on knowledge sharing and collaboration in tourism industry
title_full Review of social media potential on knowledge sharing and collaboration in tourism industry
title_fullStr Review of social media potential on knowledge sharing and collaboration in tourism industry
title_full_unstemmed Review of social media potential on knowledge sharing and collaboration in tourism industry
title_short Review of social media potential on knowledge sharing and collaboration in tourism industry
title_sort review of social media potential on knowledge sharing and collaboration in tourism industry
url http://psasir.upm.edu.my/id/eprint/38823/
http://psasir.upm.edu.my/id/eprint/38823/