Blockchain technologies in e-government services: a literature review

The efficiency of blockchain technologies in managing transactions using distributed ledgers provides new age of government services. This enhances citizen-government transparency to establish public-sector trust by preventing fraud. However, using and adopting blockchain in e-Government context was...

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Main Authors: Abdullah, Salfarina, Alwan, Al Dulaimi Moatasem Abdulmajeed, Jusoh, Yusmadi Yah
Format: Conference or Workshop Item
Published: IEEE 2022
Online Access:http://psasir.upm.edu.my/id/eprint/37869/
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author Abdullah, Salfarina
Alwan, Al Dulaimi Moatasem Abdulmajeed
Jusoh, Yusmadi Yah
author_facet Abdullah, Salfarina
Alwan, Al Dulaimi Moatasem Abdulmajeed
Jusoh, Yusmadi Yah
author_sort Abdullah, Salfarina
building UPM Institutional Repository
collection Online Access
description The efficiency of blockchain technologies in managing transactions using distributed ledgers provides new age of government services. This enhances citizen-government transparency to establish public-sector trust by preventing fraud. However, using and adopting blockchain in e-Government context was insufficiently explored in previously published literatures. This paper systematically reviews relevant works to illustrate blockchain issues, challenges, while detecting the new directions for future research of using blockchain applications in e-Government. Discussed literatures explained that adopting blockchain applications to build e-Government services still has obvious lack in empirical evidence. Predominantly, major challenges facing blockchain adoption are summarized in scalability, flexibility and security aspects. organizationally, acceptability issues in blockchain and demanding new models of e-government are illustrated as major obstacles against the adoption. Furthermore, the lack in legislations and helping regulatory represents the major environmental obstacles against the adoption.
first_indexed 2025-11-15T09:39:01Z
format Conference or Workshop Item
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institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T09:39:01Z
publishDate 2022
publisher IEEE
recordtype eprints
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spelling upm-378692023-11-15T03:10:33Z http://psasir.upm.edu.my/id/eprint/37869/ Blockchain technologies in e-government services: a literature review Abdullah, Salfarina Alwan, Al Dulaimi Moatasem Abdulmajeed Jusoh, Yusmadi Yah The efficiency of blockchain technologies in managing transactions using distributed ledgers provides new age of government services. This enhances citizen-government transparency to establish public-sector trust by preventing fraud. However, using and adopting blockchain in e-Government context was insufficiently explored in previously published literatures. This paper systematically reviews relevant works to illustrate blockchain issues, challenges, while detecting the new directions for future research of using blockchain applications in e-Government. Discussed literatures explained that adopting blockchain applications to build e-Government services still has obvious lack in empirical evidence. Predominantly, major challenges facing blockchain adoption are summarized in scalability, flexibility and security aspects. organizationally, acceptability issues in blockchain and demanding new models of e-government are illustrated as major obstacles against the adoption. Furthermore, the lack in legislations and helping regulatory represents the major environmental obstacles against the adoption. IEEE 2022 Conference or Workshop Item PeerReviewed Abdullah, Salfarina and Alwan, Al Dulaimi Moatasem Abdulmajeed and Jusoh, Yusmadi Yah (2022) Blockchain technologies in e-government services: a literature review. In: 2022 IEEE International Conference on Computing (ICOCO), 14-16 Nov. 2022, Kota Kinabalu, Sabah, Malaysia. (pp. 369-374). https://ieeexplore.ieee.org/document/10031634 10.1109/ICOCO56118.2022.10031634
spellingShingle Abdullah, Salfarina
Alwan, Al Dulaimi Moatasem Abdulmajeed
Jusoh, Yusmadi Yah
Blockchain technologies in e-government services: a literature review
title Blockchain technologies in e-government services: a literature review
title_full Blockchain technologies in e-government services: a literature review
title_fullStr Blockchain technologies in e-government services: a literature review
title_full_unstemmed Blockchain technologies in e-government services: a literature review
title_short Blockchain technologies in e-government services: a literature review
title_sort blockchain technologies in e-government services: a literature review
url http://psasir.upm.edu.my/id/eprint/37869/
http://psasir.upm.edu.my/id/eprint/37869/
http://psasir.upm.edu.my/id/eprint/37869/