Non-repudiation in order, delivery and payment process for a sustainable online business

Online businesses in Malaysia suffer from the lack of non-repudiation in the ordering, delivery and payment process. Most businesses cannot sustain their growth because of this limitation. The paper presents a new model for the implementation of online business. The solutions can also be adapted to...

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Main Authors: Abd Rahman, Abdullah Sani, Masrom, Suraya, Jusoff, Kamaruzaman
Format: Article
Language:English
Published: IDOSI Publications 2011
Online Access:http://psasir.upm.edu.my/id/eprint/37109/
http://psasir.upm.edu.my/id/eprint/37109/1/Non-repudiation%20in%20order%2C%20delivery%20and%20payment%20process%20for%20a%20sustainable%20online%20business.pdf
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author Abd Rahman, Abdullah Sani
Masrom, Suraya
Jusoff, Kamaruzaman
author_facet Abd Rahman, Abdullah Sani
Masrom, Suraya
Jusoff, Kamaruzaman
author_sort Abd Rahman, Abdullah Sani
building UPM Institutional Repository
collection Online Access
description Online businesses in Malaysia suffer from the lack of non-repudiation in the ordering, delivery and payment process. Most businesses cannot sustain their growth because of this limitation. The paper presents a new model for the implementation of online business. The solutions can also be adapted to any country for the most part except for the delivery process that requires the use of a smartcard-based national identity card. The non-repudiation evidences that are generated from the system can be used by both the consumer and the merchant to resolve possible future disputes. The evidence is also admissible in the court of law since they are generated from the Public Key Infrastructure (PKI) that is recognized by the authority as legally binding.
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spelling upm-371092020-07-06T03:34:38Z http://psasir.upm.edu.my/id/eprint/37109/ Non-repudiation in order, delivery and payment process for a sustainable online business Abd Rahman, Abdullah Sani Masrom, Suraya Jusoff, Kamaruzaman Online businesses in Malaysia suffer from the lack of non-repudiation in the ordering, delivery and payment process. Most businesses cannot sustain their growth because of this limitation. The paper presents a new model for the implementation of online business. The solutions can also be adapted to any country for the most part except for the delivery process that requires the use of a smartcard-based national identity card. The non-repudiation evidences that are generated from the system can be used by both the consumer and the merchant to resolve possible future disputes. The evidence is also admissible in the court of law since they are generated from the Public Key Infrastructure (PKI) that is recognized by the authority as legally binding. IDOSI Publications 2011 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/37109/1/Non-repudiation%20in%20order%2C%20delivery%20and%20payment%20process%20for%20a%20sustainable%20online%20business.pdf Abd Rahman, Abdullah Sani and Masrom, Suraya and Jusoff, Kamaruzaman (2011) Non-repudiation in order, delivery and payment process for a sustainable online business. World Applied Sciences Journal, 12. pp. 7-12. ISSN 1818-4952; ESSN: 1991-6426 https://www.idosi.org/wasj/wasj12(CA&KM)2011.htm
spellingShingle Abd Rahman, Abdullah Sani
Masrom, Suraya
Jusoff, Kamaruzaman
Non-repudiation in order, delivery and payment process for a sustainable online business
title Non-repudiation in order, delivery and payment process for a sustainable online business
title_full Non-repudiation in order, delivery and payment process for a sustainable online business
title_fullStr Non-repudiation in order, delivery and payment process for a sustainable online business
title_full_unstemmed Non-repudiation in order, delivery and payment process for a sustainable online business
title_short Non-repudiation in order, delivery and payment process for a sustainable online business
title_sort non-repudiation in order, delivery and payment process for a sustainable online business
url http://psasir.upm.edu.my/id/eprint/37109/
http://psasir.upm.edu.my/id/eprint/37109/
http://psasir.upm.edu.my/id/eprint/37109/1/Non-repudiation%20in%20order%2C%20delivery%20and%20payment%20process%20for%20a%20sustainable%20online%20business.pdf