Developing and validating halal service quality instrument for Malaysian food service establishments: a conceptual paper

Developing and validating halal service quality instrument for Malaysian food service establishments: a conceptual paper

Thus far no effort has been undertaken to facilitate foodservice operators to measure their performance, identify and deploy appropriate measures to improve the requirements and expectations of a Halalan Toyyiban Foodservice modus operandi. This paper looks into developing the tools to measure the H...

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Bibliographic Details
Main Authors: Ibrahim, Shahariah, Othman, Mohhidin
Format: Article
Language:English
Published: Elsevier 2014
Online Access:http://psasir.upm.edu.my/id/eprint/37046/
http://psasir.upm.edu.my/id/eprint/37046/1/Developing%20and%20Validating%20Halal%20Service%20Quality%20Instrument%20for.pdf

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