The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis

This paper seeks to develop and test a model to examine the relationships between, technical aspects of IS resources (IS alignment, IS resources technical quality, IS advancement), supply chain process integration, and firm performance. A questionnaire-based survey was conducted to collect data from...

Full description

Bibliographic Details
Main Authors: Ghobakhloo, Morteza, Tang, Sai Hong, Sabouri, Mohammad Sadegh, Zulkifli, Norzima
Format: Article
Published: World Scientific Publishing 2014
Online Access:http://psasir.upm.edu.my/id/eprint/35717/
_version_ 1848848132581883904
author Ghobakhloo, Morteza
Tang, Sai Hong
Sabouri, Mohammad Sadegh
Zulkifli, Norzima
author_facet Ghobakhloo, Morteza
Tang, Sai Hong
Sabouri, Mohammad Sadegh
Zulkifli, Norzima
author_sort Ghobakhloo, Morteza
building UPM Institutional Repository
collection Online Access
description This paper seeks to develop and test a model to examine the relationships between, technical aspects of IS resources (IS alignment, IS resources technical quality, IS advancement), supply chain process integration, and firm performance. A questionnaire-based survey was conducted to collect data from 227 supply chain, logistics, or procurement/purchasing managers of leading manufacturing and retail organizations. Drawing on resources-based view of the firm, and through extending the concept of process integration in supply network, as well as broadening the scope of role of IS resources in relation to process integration and performance gain from the focal firm to the entire supply chain, we found that supply chain process integration is an important multidimensional intermediate organizational capability through which the value of IS resources for supply chain management can be materialized. This capability serves as a catalyst in transforming the value of technical aspects of IS resources into higher performance gain for a firm. Thus, the importance of formation of all dimensions of this capability across supply network should be realized. Moreover, the result suggests that the technical aspects of IS resources need to be jointly developed by supply partners to effectively form supply chain capabilities.
first_indexed 2025-11-15T09:29:38Z
format Article
id upm-35717
institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T09:29:38Z
publishDate 2014
publisher World Scientific Publishing
recordtype eprints
repository_type Digital Repository
spelling upm-357172016-02-04T02:26:15Z http://psasir.upm.edu.my/id/eprint/35717/ The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis Ghobakhloo, Morteza Tang, Sai Hong Sabouri, Mohammad Sadegh Zulkifli, Norzima This paper seeks to develop and test a model to examine the relationships between, technical aspects of IS resources (IS alignment, IS resources technical quality, IS advancement), supply chain process integration, and firm performance. A questionnaire-based survey was conducted to collect data from 227 supply chain, logistics, or procurement/purchasing managers of leading manufacturing and retail organizations. Drawing on resources-based view of the firm, and through extending the concept of process integration in supply network, as well as broadening the scope of role of IS resources in relation to process integration and performance gain from the focal firm to the entire supply chain, we found that supply chain process integration is an important multidimensional intermediate organizational capability through which the value of IS resources for supply chain management can be materialized. This capability serves as a catalyst in transforming the value of technical aspects of IS resources into higher performance gain for a firm. Thus, the importance of formation of all dimensions of this capability across supply network should be realized. Moreover, the result suggests that the technical aspects of IS resources need to be jointly developed by supply partners to effectively form supply chain capabilities. World Scientific Publishing 2014-09 Article PeerReviewed Ghobakhloo, Morteza and Tang, Sai Hong and Sabouri, Mohammad Sadegh and Zulkifli, Norzima (2014) The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis. International Journal of Information Technology & Decision Making, 13 (5). pp. 1075-1113. ISSN 0219-6220; ESSN: 1793-6845 http://www.worldscientific.com/doi/abs/10.1142/S0219622014500163 10.1142/S0219622014500163
spellingShingle Ghobakhloo, Morteza
Tang, Sai Hong
Sabouri, Mohammad Sadegh
Zulkifli, Norzima
The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis
title The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis
title_full The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis
title_fullStr The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis
title_full_unstemmed The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis
title_short The impact of information system-enabled supply chain process integration on business performance: a resource-based analysis
title_sort impact of information system-enabled supply chain process integration on business performance: a resource-based analysis
url http://psasir.upm.edu.my/id/eprint/35717/
http://psasir.upm.edu.my/id/eprint/35717/
http://psasir.upm.edu.my/id/eprint/35717/