Service quality and technology for performing Hajj

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Service quality and technology for performing Hajj

This case highlights the success of Lembaga Tabung Haji as the sole provider of Hajj (pilgrimage) management services for Muslims residing in Malaysia to perform Hajj in the Holy Land. A very significant contributing factor to the success of Lembaga Tabung Haji was the services provided by various s...

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Bibliographic Details
Main Authors:	Hussin, Siti Rahayu, Abd Rahman, Azmawani, Abdul Latiff, Ahmed Razman
Format:	Article
Language:	English
Published:	Universiti Putra Malaysia Press 2014
Online Access:	http://psasir.upm.edu.my/id/eprint/35356/ http://psasir.upm.edu.my/id/eprint/35356/1/Service%20quality%20and%20technology%20for%20performing%20Hajj.pdf

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