SaaS quality of service attributes
Software as a Service (SaaS) is one of the cloud computing branch and it is rapidly growing. Quality of Service (QoS) for SaaS cloud is considered as an important concern among researchers. The QoS specification, particularly, for SaaS is known as a big gap in current researches. Therefore, in this...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Asian Network for Scientific Information
2014
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| Online Access: | http://psasir.upm.edu.my/id/eprint/35306/ http://psasir.upm.edu.my/id/eprint/35306/1/SaaS%20quality%20of%20service%20attributes.pdf |
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| author | Khanjani, Atieh Wan Ab. Rahman, Wan Nurhayati Abd Ghani, Abdul Azim Md Sultan, Abu Bakar |
| author_facet | Khanjani, Atieh Wan Ab. Rahman, Wan Nurhayati Abd Ghani, Abdul Azim Md Sultan, Abu Bakar |
| author_sort | Khanjani, Atieh |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Software as a Service (SaaS) is one of the cloud computing branch and it is rapidly growing. Quality of Service (QoS) for SaaS cloud is considered as an important concern among researchers. The QoS specification, particularly, for SaaS is known as a big gap in current researches. Therefore, in this study, the main QoS attributes for SaaS consisting of 33 attributes have been reviewed. The results show a comprehensive specification of QoS attributes for SaaS which cover more aspects of QoS for SaaS excluding the business perspective. The attributes then have been classified in terms of both user and provider perspectives and can be useful as a guideline for both users and providers. |
| first_indexed | 2025-11-15T09:27:49Z |
| format | Article |
| id | upm-35306 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T09:27:49Z |
| publishDate | 2014 |
| publisher | Asian Network for Scientific Information |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-353062016-10-12T03:58:10Z http://psasir.upm.edu.my/id/eprint/35306/ SaaS quality of service attributes Khanjani, Atieh Wan Ab. Rahman, Wan Nurhayati Abd Ghani, Abdul Azim Md Sultan, Abu Bakar Software as a Service (SaaS) is one of the cloud computing branch and it is rapidly growing. Quality of Service (QoS) for SaaS cloud is considered as an important concern among researchers. The QoS specification, particularly, for SaaS is known as a big gap in current researches. Therefore, in this study, the main QoS attributes for SaaS consisting of 33 attributes have been reviewed. The results show a comprehensive specification of QoS attributes for SaaS which cover more aspects of QoS for SaaS excluding the business perspective. The attributes then have been classified in terms of both user and provider perspectives and can be useful as a guideline for both users and providers. Asian Network for Scientific Information 2014 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/35306/1/SaaS%20quality%20of%20service%20attributes.pdf Khanjani, Atieh and Wan Ab. Rahman, Wan Nurhayati and Abd Ghani, Abdul Azim and Md Sultan, Abu Bakar (2014) SaaS quality of service attributes. Journal of Applied Sciences, 14 (24). pp. 3613-3619. ISSN 1812-5654; ESSN: 1812-5662 http://scialert.net/abstract/?doi=jas.2014.3613.3619 10.3923/jas.2014.3613.3619 |
| spellingShingle | Khanjani, Atieh Wan Ab. Rahman, Wan Nurhayati Abd Ghani, Abdul Azim Md Sultan, Abu Bakar SaaS quality of service attributes |
| title | SaaS quality of service attributes |
| title_full | SaaS quality of service attributes |
| title_fullStr | SaaS quality of service attributes |
| title_full_unstemmed | SaaS quality of service attributes |
| title_short | SaaS quality of service attributes |
| title_sort | saas quality of service attributes |
| url | http://psasir.upm.edu.my/id/eprint/35306/ http://psasir.upm.edu.my/id/eprint/35306/ http://psasir.upm.edu.my/id/eprint/35306/ http://psasir.upm.edu.my/id/eprint/35306/1/SaaS%20quality%20of%20service%20attributes.pdf |