Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia
Purpose – This exploratory study aims to investigate how the role of the CSR manager is influenced by his orientation to corporate social responsibility (CSR) responsibilities, his attitude and competency. Design/methodology/approach – The study involved 112 managers of CSR-implementing companies...
| Main Authors: | , , , |
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| Format: | Article |
| Published: |
Emerald Group Publishing Limited
2014
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| Online Access: | http://psasir.upm.edu.my/id/eprint/34791/ |
| _version_ | 1848847872689176576 |
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| author | Ismail, Maimunah Kassim, Muhammad Ibnu Mohd Amit, Mohd Rozi Mohd Rasdi, Roziah |
| author_facet | Ismail, Maimunah Kassim, Muhammad Ibnu Mohd Amit, Mohd Rozi Mohd Rasdi, Roziah |
| author_sort | Ismail, Maimunah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Purpose
– This exploratory study aims to investigate how the role of the CSR manager is influenced by his orientation to corporate social responsibility (CSR) responsibilities, his attitude and competency.
Design/methodology/approach
– The study involved 112 managers of CSR-implementing companies in the Klang Valley, a highly industrialized region in Malaysia. They were chosen based on a systematic random sampling technique.
Findings
– The study found that the level of role, orientation and competency of CSR managers was high, whereas that for attitude was moderate. Further, regression analysis results showed that the managers’ orientation to economic and ethical responsibilities as well as competency significantly influenced their role in CSR with an explanatory power of 20.1 per cent.
Research limitations/implications
– The study was cross-sectional in nature. Nevertheless, it involved a sample of company managers from a selected location in the country. The predictor variables were limited to orientation to economic, legal, ethical and philanthropic responsibilities; attitude; and competency.
Practical implications
– The study highlights the importance of personal qualities of the manager and also the manager’s role in promoting community development CSR. These findings should be capitalized on by managers and other practitioners in CSR.
Originality/value
– The study findings contribute to research on CSR that is viewed from the perspective of corporate image being projected by the role of CSR managers, as influenced by their CSR orientation, attitude and competency. Recommendations for CSR and human resource development practice and future research on the predictors of the role of CSR managers are proposed. |
| first_indexed | 2025-11-15T09:25:31Z |
| format | Article |
| id | upm-34791 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T09:25:31Z |
| publishDate | 2014 |
| publisher | Emerald Group Publishing Limited |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-347912015-12-23T01:56:56Z http://psasir.upm.edu.my/id/eprint/34791/ Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia Ismail, Maimunah Kassim, Muhammad Ibnu Mohd Amit, Mohd Rozi Mohd Rasdi, Roziah Purpose – This exploratory study aims to investigate how the role of the CSR manager is influenced by his orientation to corporate social responsibility (CSR) responsibilities, his attitude and competency. Design/methodology/approach – The study involved 112 managers of CSR-implementing companies in the Klang Valley, a highly industrialized region in Malaysia. They were chosen based on a systematic random sampling technique. Findings – The study found that the level of role, orientation and competency of CSR managers was high, whereas that for attitude was moderate. Further, regression analysis results showed that the managers’ orientation to economic and ethical responsibilities as well as competency significantly influenced their role in CSR with an explanatory power of 20.1 per cent. Research limitations/implications – The study was cross-sectional in nature. Nevertheless, it involved a sample of company managers from a selected location in the country. The predictor variables were limited to orientation to economic, legal, ethical and philanthropic responsibilities; attitude; and competency. Practical implications – The study highlights the importance of personal qualities of the manager and also the manager’s role in promoting community development CSR. These findings should be capitalized on by managers and other practitioners in CSR. Originality/value – The study findings contribute to research on CSR that is viewed from the perspective of corporate image being projected by the role of CSR managers, as influenced by their CSR orientation, attitude and competency. Recommendations for CSR and human resource development practice and future research on the predictors of the role of CSR managers are proposed. Emerald Group Publishing Limited 2014 Article PeerReviewed Ismail, Maimunah and Kassim, Muhammad Ibnu and Mohd Amit, Mohd Rozi and Mohd Rasdi, Roziah (2014) Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia. European Journal of Training and Development, 38 (5). pp. 415-435. ISSN 2046-9012 http://www.emeraldinsight.com/doi/abs/10.1108/EJTD-09-2013-0100 10.1108/EJTD-09-2013-0100 |
| spellingShingle | Ismail, Maimunah Kassim, Muhammad Ibnu Mohd Amit, Mohd Rozi Mohd Rasdi, Roziah Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia |
| title | Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia |
| title_full | Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia |
| title_fullStr | Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia |
| title_full_unstemmed | Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia |
| title_short | Orientation, attitude, and competency as predictors of manager’s role of CSR-implementing companies in Malaysia |
| title_sort | orientation, attitude, and competency as predictors of manager’s role of csr-implementing companies in malaysia |
| url | http://psasir.upm.edu.my/id/eprint/34791/ http://psasir.upm.edu.my/id/eprint/34791/ http://psasir.upm.edu.my/id/eprint/34791/ |