Distance learner's satisfaction towards information technology usage
The study focuses on learner's satisfaction towards Information Technology (IT) usage in Distance Education (DE) programmes. The first objective is to determine the satisfaction level of learners towards Internet and Website usage in terms of facilities, presentation mode and support services...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Putra Malaysia Press
2001
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| Online Access: | http://psasir.upm.edu.my/id/eprint/3329/ http://psasir.upm.edu.my/id/eprint/3329/1/Distance_Learner%27s_Satisfaction_Towards_Infonnation_Technology_Usage.pdf |
| _version_ | 1848839500477759488 |
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| author | Abu Mansor, Nur Naha Ismail, Maimunah |
| author_facet | Abu Mansor, Nur Naha Ismail, Maimunah |
| author_sort | Abu Mansor, Nur Naha |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The study focuses on learner's satisfaction towards Information Technology (IT) usage in Distance Education (DE) programmes. The first objective is to determine the satisfaction level of learners towards Internet and Website usage in terms of facilities, presentation mode and
support services provided. Secondly, it determines the difference in learners' satisfaction level towards Internet and Website usage with learner backgrounds in the various aspects of ethnicity, gender, type of organization, type of profession, computer experience and educational achievement. Data were from 81 distance learners of UPM, collected using self-administered questionnaires. Results showed that respondents' satisfaction level On the overall usage of IT in their learning was of model-ate satisfaction. There "''as no difference in learners' satisfaction level of IT usage towards the aspects of facilities, presentation mode and support services provided with learners' background of ethnicity, gender, type of employer, type of profession, computer experience, and educational attainment. The study suggests some recommendations in order to improve the current practice of Distance Education using IT. |
| first_indexed | 2025-11-15T07:12:26Z |
| format | Article |
| id | upm-3329 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T07:12:26Z |
| publishDate | 2001 |
| publisher | Universiti Putra Malaysia Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-33292015-09-10T12:20:46Z http://psasir.upm.edu.my/id/eprint/3329/ Distance learner's satisfaction towards information technology usage Abu Mansor, Nur Naha Ismail, Maimunah The study focuses on learner's satisfaction towards Information Technology (IT) usage in Distance Education (DE) programmes. The first objective is to determine the satisfaction level of learners towards Internet and Website usage in terms of facilities, presentation mode and support services provided. Secondly, it determines the difference in learners' satisfaction level towards Internet and Website usage with learner backgrounds in the various aspects of ethnicity, gender, type of organization, type of profession, computer experience and educational achievement. Data were from 81 distance learners of UPM, collected using self-administered questionnaires. Results showed that respondents' satisfaction level On the overall usage of IT in their learning was of model-ate satisfaction. There "''as no difference in learners' satisfaction level of IT usage towards the aspects of facilities, presentation mode and support services provided with learners' background of ethnicity, gender, type of employer, type of profession, computer experience, and educational attainment. The study suggests some recommendations in order to improve the current practice of Distance Education using IT. Universiti Putra Malaysia Press 2001-03 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/3329/1/Distance_Learner%27s_Satisfaction_Towards_Infonnation_Technology_Usage.pdf Abu Mansor, Nur Naha and Ismail, Maimunah (2001) Distance learner's satisfaction towards information technology usage. Pertanika Journal of Social Sciences & Humanities, 9 (1). pp. 1-10. ISSN 0128-7702; ESSN: 2231-8534 http://www.pertanika.upm.edu.my/view_archives.php?journal=JSSH-9-1-3 |
| spellingShingle | Abu Mansor, Nur Naha Ismail, Maimunah Distance learner's satisfaction towards information technology usage |
| title | Distance learner's satisfaction towards information technology usage |
| title_full | Distance learner's satisfaction towards information technology usage |
| title_fullStr | Distance learner's satisfaction towards information technology usage |
| title_full_unstemmed | Distance learner's satisfaction towards information technology usage |
| title_short | Distance learner's satisfaction towards information technology usage |
| title_sort | distance learner's satisfaction towards information technology usage |
| url | http://psasir.upm.edu.my/id/eprint/3329/ http://psasir.upm.edu.my/id/eprint/3329/ http://psasir.upm.edu.my/id/eprint/3329/1/Distance_Learner%27s_Satisfaction_Towards_Infonnation_Technology_Usage.pdf |