Competency-Based Training and Work Performance of the Sales Workforce in a Telecommunication Company

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Competency-Based Training and Work Performance of the Sales Workforce in a Telecommunication Company

Competent workforce is crucial for any organisation facing the global challenges and competition. Competency is very much linked to employee performance; and with proper competency and capabilities, it will increase productivity. The objective of the study is to examine the level of generic sale...

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Bibliographic Details
Main Author:	Abu Zarim, Zainal
Format:	Thesis
Language:	English English
Published:	2004
Subjects:	Performance. Telecommunication. Performance standards.
Online Access:	http://psasir.upm.edu.my/id/eprint/331/ http://psasir.upm.edu.my/id/eprint/331/1/549588_T_FPP_2004_17.pdf

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