Expectation gap of service quality in Malaysian Islamic banks.
| Main Authors: | Abdullah, Amalina, Mohd Saat, Nur Ashikin, Baba Ahmad, Nabila |
|---|---|
| Other Authors: | Mustapha, Mazlina |
| Format: | Book Section |
| Published: |
Universiti Putra Malaysia Press
2013
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/31133/ |
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