Abdullah, A., Mohd Saat, N. A., Baba Ahmad, N., & Mustapha, M. (2013). Expectation gap of service quality in Malaysian Islamic banks. Universiti Putra Malaysia Press.
Chicago Style (17th ed.) CitationAbdullah, Amalina, Nur Ashikin Mohd Saat, Nabila Baba Ahmad, and Mazlina Mustapha. Expectation Gap of Service Quality in Malaysian Islamic Banks. Universiti Putra Malaysia Press, 2013.
MLA (9th ed.) CitationAbdullah, Amalina, et al. Expectation Gap of Service Quality in Malaysian Islamic Banks. Universiti Putra Malaysia Press, 2013.
Warning: These citations may not always be 100% accurate.