The influence of perceived services quality and quality management practices in hospitals
| Main Authors: | , , |
|---|---|
| Format: | Book Section |
| Published: |
McGraw Hill
2013
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| Online Access: | http://psasir.upm.edu.my/id/eprint/31112/ |
| _version_ | 1848846866391760896 |
|---|---|
| author | Hassan, Mazlan Sidek, Shafie Awang, Khairil Wahidin |
| author2 | Hassan, Mazlan |
| author_facet | Hassan, Mazlan Hassan, Mazlan Sidek, Shafie Awang, Khairil Wahidin |
| author_sort | Hassan, Mazlan |
| building | UPM Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-15T09:09:31Z |
| format | Book Section |
| id | upm-31112 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T09:09:31Z |
| publishDate | 2013 |
| publisher | McGraw Hill |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-311122014-11-05T01:44:31Z http://psasir.upm.edu.my/id/eprint/31112/ The influence of perceived services quality and quality management practices in hospitals Hassan, Mazlan Sidek, Shafie Awang, Khairil Wahidin McGraw Hill Hassan, Mazlan Wong, Foong Yee Mansor, Zuraina 2013 Book Section PeerReviewed Hassan, Mazlan and Sidek, Shafie and Awang, Khairil Wahidin (2013) The influence of perceived services quality and quality management practices in hospitals. In: Managing Business Dynamic & Change: A Collection of Readings. McGraw Hill, Shah Alam, Selangor. ISBN 9789675771927 |
| spellingShingle | Hassan, Mazlan Sidek, Shafie Awang, Khairil Wahidin The influence of perceived services quality and quality management practices in hospitals |
| title | The influence of perceived services quality and quality management practices in hospitals |
| title_full | The influence of perceived services quality and quality management practices in hospitals |
| title_fullStr | The influence of perceived services quality and quality management practices in hospitals |
| title_full_unstemmed | The influence of perceived services quality and quality management practices in hospitals |
| title_short | The influence of perceived services quality and quality management practices in hospitals |
| title_sort | influence of perceived services quality and quality management practices in hospitals |
| url | http://psasir.upm.edu.my/id/eprint/31112/ |