APA (7th ed.) Citation

Hassan, M., Sidek, S., & Awang, K. W. (2013). The influence of perceived services quality and quality management practices in hospitals. McGraw Hill.

Chicago Style (17th ed.) Citation

Hassan, Mazlan, Shafie Sidek, and Khairil Wahidin Awang. The Influence of Perceived Services Quality and Quality Management Practices in Hospitals. McGraw Hill, 2013.

MLA (9th ed.) Citation

Hassan, Mazlan, et al. The Influence of Perceived Services Quality and Quality Management Practices in Hospitals. McGraw Hill, 2013.