Customer satisfaction as benchmark for contract catering performance within the Army Basic Recruit Training Centre (PUSASDA)

Customer satisfaction as benchmark for contract catering performance within the Army Basic Recruit Training Centre (PUSASDA)

Customer satisfaction has been given much attention in the measurement of business performance of the institutional foodservices for the food and services. This study examines the army recruits’ satisfaction with Acute Care Hospital Foodservice Patient Satisfaction Questionnaire (ACHFPSQ). This surv...

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Bibliographic Details
Main Authors: Abdullah, Nurhazwani, Abdullah, Siti Syazwani, Ghazali, Hazrina
Format: Conference or Workshop Item
Language:English
Published: 2013
Online Access:http://psasir.upm.edu.my/id/eprint/29811/
http://psasir.upm.edu.my/id/eprint/29811/1/Customer%20satisfaction%20as%20benchmark%20for%20contract%20catering%20performance%20within%20the%20Army%20Basic%20Recruit%20Training%20Centre%20%28PUSASDA%29.pdf

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