Modeling approach to the elements of TQM practice

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Modeling approach to the elements of TQM practice

This paper considers three factors; the selection of the Performance Measures, selection of the Critical Success Factors, and selection of quality tools as three elements of TQM. The qualitative research of this study tries to find and model the interrelation between elements of Total Quality Manage...

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Bibliographic Details
Main Authors:	Basmenj, Fazlollah Agamohamadi, Mohd Yusuff, Rosnah, Zulkifli, Norzima, Ismaiel, Yusof, Sorooshian, Shahryar
Format:	Article
Language:	English
Published:	Trans Tech Publications 2013
Online Access:	http://psasir.upm.edu.my/id/eprint/28605/ http://psasir.upm.edu.my/id/eprint/28605/1/Modeling%20approach%20to%20the%20elements%20of%20TQM%20practice.pdf

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