Assessing the effects of empowerment and emotions on job satisfaction in hotel service environments

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Assessing the effects of empowerment and emotions on job satisfaction in hotel service environments

While empowerment has been encouraged in the hotel industry, a basic understanding on the possible relationship between empowerment and positive and negative emotions has yet to emerge. Evidence on the effects of empowerment and positive and negative emotions on job satisfaction is also limited. The...

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Bibliographic Details
Main Authors:	Abdul Aziz, Yuhanis, Ennew, Christine
Format:	Article
Language:	English
Published:	Universiti Putra Malaysia Press 2013
Online Access:	http://psasir.upm.edu.my/id/eprint/28377/ http://psasir.upm.edu.my/id/eprint/28377/1/04%20Page%2065-84.pdf

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