The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective

The primary objective of this study was to examine the effectiveness of E-advertisement on customer purchase intention. Beside, this study examined the effect of mediating and moderating demography factors on customer purchase intention in Malaysia. Data from 570 respondents with previous experienc...

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Main Authors: Nikhashemi, Seyed Rajab, Paim, Laily, Fard, Saeideh Sharifi
Format: Article
Language:English
Published: International Organization of Scientific Research 2013
Online Access:http://psasir.upm.edu.my/id/eprint/28190/
http://psasir.upm.edu.my/id/eprint/28190/1/The%20effectiveness%20of%20e.pdf
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author Nikhashemi, Seyed Rajab
Paim, Laily
Fard, Saeideh Sharifi
author_facet Nikhashemi, Seyed Rajab
Paim, Laily
Fard, Saeideh Sharifi
author_sort Nikhashemi, Seyed Rajab
building UPM Institutional Repository
collection Online Access
description The primary objective of this study was to examine the effectiveness of E-advertisement on customer purchase intention. Beside, this study examined the effect of mediating and moderating demography factors on customer purchase intention in Malaysia. Data from 570 respondents with previous experience on online purchasing products and services were collected. To do so, SPSS 19 was applied to analyze the collected data. Our findings revealed that service quality, social network and brand recognition can highly influence customers’ perception toward web-based advertisement. Consequently, consumers who are more optimistic in web-based advertisement (E-advertisement) have most likely higher intention to online purchase. In other words, the effectiveness of E-advertisement is undoubtedly highlighted in this study. Besides, the results of this study showed that the demography factors cannot mediate the customer perception toward advertisement nor the effectiveness of E-advertisement toward customer purchase intention. On the basis of our results, companies must stress the intrinsic attributes of online advertisement to attract highly-involved consumers and must present a benevolent corporate image for consumers.
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spelling upm-281902015-12-07T08:11:18Z http://psasir.upm.edu.my/id/eprint/28190/ The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective Nikhashemi, Seyed Rajab Paim, Laily Fard, Saeideh Sharifi The primary objective of this study was to examine the effectiveness of E-advertisement on customer purchase intention. Beside, this study examined the effect of mediating and moderating demography factors on customer purchase intention in Malaysia. Data from 570 respondents with previous experience on online purchasing products and services were collected. To do so, SPSS 19 was applied to analyze the collected data. Our findings revealed that service quality, social network and brand recognition can highly influence customers’ perception toward web-based advertisement. Consequently, consumers who are more optimistic in web-based advertisement (E-advertisement) have most likely higher intention to online purchase. In other words, the effectiveness of E-advertisement is undoubtedly highlighted in this study. Besides, the results of this study showed that the demography factors cannot mediate the customer perception toward advertisement nor the effectiveness of E-advertisement toward customer purchase intention. On the basis of our results, companies must stress the intrinsic attributes of online advertisement to attract highly-involved consumers and must present a benevolent corporate image for consumers. International Organization of Scientific Research 2013-05 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/28190/1/The%20effectiveness%20of%20e.pdf Nikhashemi, Seyed Rajab and Paim, Laily and Fard, Saeideh Sharifi (2013) The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective. IOSR Journal of Business and Management, 10 (3). pp. 93-104. ISSN 2319-7668; ESSN: 2278-487X http://www.iosrjournals.org/iosr-jbm/papers/Vol10-issue3/K010393104.pdf 10.9790/487X-10393104
spellingShingle Nikhashemi, Seyed Rajab
Paim, Laily
Fard, Saeideh Sharifi
The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective
title The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective
title_full The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective
title_fullStr The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective
title_full_unstemmed The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective
title_short The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective
title_sort effectiveness of e-advertisement towards customer purchase intention: malaysian perspective
url http://psasir.upm.edu.my/id/eprint/28190/
http://psasir.upm.edu.my/id/eprint/28190/
http://psasir.upm.edu.my/id/eprint/28190/
http://psasir.upm.edu.my/id/eprint/28190/1/The%20effectiveness%20of%20e.pdf