Mediation effects of behavior outcomes in the relationships between human resource practices and firm performance

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Mediation effects of behavior outcomes in the relationships between human resource practices and firm performance

In this study the researcher examined the relationships between human resource practices (HRPs), firm performance (service quality), and the mediation effects of employees’ behavior outcomes including organizational citizenship behaviors (OCBs), employees’ abilities and employees’ motivation. The HR...

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Bibliographic Details
Main Author:	Babaei, Davood
Format:	Thesis
Language:	English English
Published:	2011
Subjects:	Personnel management Organizational effectiveness Employees - Rating of
Online Access:	http://psasir.upm.edu.my/id/eprint/27693/ http://psasir.upm.edu.my/id/eprint/27693/1/FPP%202011%2035R.pdf

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