| Summary: | The purpose of this study was to develop a behavioral competency framework for academic
staff in the context of higher education in Malaysia. Literature review revealed a gap in the
relationship between emotional intelligence (EI), academics behavioral competencies and
performance efficiency in the context of teaching and learning in higher education. The
development of a conceptual framework is based on the integration of theoretical models and
various, including coaches and efficiency of teaching, instructional system design (ISO) using
ADDIE model, training delivery competencies (IBSTPI) and adult learning. This paper specifies
propositions to explain the relationship between constructs based on the previous research gap.
In theory, this study will contribute to the development of academic competence behavior,
before, during and after teaching in the classroom or training delivery. In practice, this
framework will generate information to assist public and private higher education in the process
of selection, performance management and development.
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