The effect of online marketing on customer satisfaction.

QR Code

The effect of online marketing on customer satisfaction.

Bibliographic Details
Main Authors:	Abdul Aziz, Yuhanis, Mohamadi, Amir, Samdin, Zaiton
Other Authors:	Mohd Ishan, Zahira
Format:	Book Section
Language:	English
Published:	McGraw Hill 2012
Online Access:	http://psasir.upm.edu.my/id/eprint/26144/

Similar Items

Marketing mix and its implication on emotions of hotel customer
by: Sanib, Noor Izza Rozian, et al.
Published: (2013)

Comparison of marketing mix dimensions between local and international hotel customers in Malaysia
by: Sanib, Noor Izza Rozian, et al.
Published: (2013)

The effects of emotional dissonance and employee's empowerment on service quality and customer satisfaction perception: customer level analysis
by: Ab Aziz, Yuhanis
Published: (2008)

CUSTOMER SATISFACTION WITH ONLINE BANKING
by: Okojie, Stella efe
Published: (2005)

Influence of destination attractiveness on satisfaction and environmentally responsible behaviour in marine parks
by: Mohammed, Nadzirah, et al.
Published: (2020)

Influence of destination attractiveness on place satisfaction and environmentally responsible behaviour in marine parks
by: Mohammed, Nadzirah, et al.
Published: (2020)

The impact of empowerment on emotional labour: a conceptual framework
by: Abdul Aziz, Yuhanis, et al.
Published: (2012)

Psychographics segmentation in Mulu National Park
by: Samdin, Zaiton, et al.
Published: (2015)

Issues and challenges in national parks: the human dimension.
by: Samdin, Zaiton, et al.

Factors Influencing Customers Satisfaction In Online Shopping
by: Yuan, Bing
Published: (2015)

Tourist satisfaction with overall tour guiding experience in Taman Negara National Park, Malaysia.
by: Tan, Sing Ee, et al.
Published: (2012)

The Factors That Affect Customer Satisfaction And Customer Loyalty In Online Service Environment
by: Ging, Yong Chung
Published: (2004)

Linking servicescape, tourist satisfaction and overall tour guiding experience: the case of Taman Negara National Park, Malaysia
by: Tan, Sing Ee, et al.
Published: (2015)

Relationship between the star and the hotel service guarantees of customer satisfaction
by: Mohd Shahril, Aslinda, et al.
Published: (2015)

An investigation customer satisfaction towards online banking services in Bangladesh
by: Uddin, Bashir, et al.
Published: (2018)

Ecotourism : market segmentation and climate change.
by: Kamaruddin, Norfaryanti, et al.
Published: (2013)

Customer Satisfaction & Loyalty in the Singapore Retail Fuel Market
by: Koh, See Yong
Published: (2009)

Factors influence the online customer satisfaction towards food online delivery / Siti Sarah Solehen
by: Solehen, Siti Sarah
Published: (2018)

Relationship Between Online Service Quality And Customer Satisfaction Among Online Banking Users In Malaysia
by: Allahverdi, Shahryar
Published: (2011)

Preliminary study for customer’s online shopping satisfaction from security perspective
by: Imtiaz Ali, Najma, et al.
Published: (2018)

Assessing the effects of empowerment and emotions on job satisfaction in hotel service environments
by: Abdul Aziz, Yuhanis
Published: (2011)

Differences between service quality and customer satisfaction: implications from tourism industry
by: Sherbini, Ayman, et al.
Published: (2017)

The effect of customer satisfaction on customer loyalty in the motor industry
by: Lim, Ka Bian, et al.
Published: (2019)

The influence of emotional labour strategies on customer satisfaction and word of mouth recommendations in group tours
by: Lee, Shin Ying, et al.
Published: (2014)

Customer complaints and the effectiveness of service guarantees in the hotel industry
by: Mohd Shahril, Aslinda, et al.
Published: (2022)

Challenges faced by micro, small, and medium lodgings in Kelantan, Malaysia
by: Abdul Aziz, Yuhanis, et al.
Published: (2012)

Theoretizing a new sustainable business event : extension of Mair and Jago model / Norol Hamiza Zamzuria ... [et al.]
by: Awang, Khairil Wahidin, et al.
Published: (2015)

Evidence of empowerment in hotel industry : the case of hotel front liners in Malaysia
by: Abdul Aziz, Yuhanis, et al.
Published: (2011)

Ecotourism in Taman Negara National Park: issues and challenges
by: Samdin, Zaiton, et al.
Published: (2013)

The effects on customer satisfaction and customer loyalty by integrating marketing communication and after sale service into the traditional marketing mix model of Umrah travel services in Malaysia
by: Othman, Bestoon Abdulmaged, et al.
Published: (2021)

Exploring the impact of relationship marketing upon customer satisfaction and customer loyalty in Malaysian banking industry
by: Sung, P. N., et al.
Published: (2015)

Customer satisfaction towards online shopping in apparel industry / Nurul Niezar Norfaezar
by: Norfaezar, Nurul Niezar
Published: (2019)

Customers' Satisfaction Towards Online Banking In Malaysia : A Primary Data Analysis
by: Lee, Amanda Jing Yi, et al.
Published: (2017)

Marketing mix and tourist's behavioural intention towards Malaysian food: mediating role of tourist's food satisfaction
by: Roghayeh, Sohrabinezhadtalemi, et al.
Published: (2014)

Preliminary study of 4A marketing mix impacts on tourists' satisfaction (Malaysian food)
by: Nezakati, Hossein, et al.
Published: (2013)

Preliminary study of 4A marketing mix impacts on tourists' satisfaction (Malaysian Food)
by: Nezakati, Hossein *, et al.
Published: (2013)

Entrepreneurs’ And Customers’ Engagement, Motivation And Satisfaction Towards Online Video-based Training And Advertisement
by: Mohd Dahlan, Mariani
Published: (2021)

Assessing the effects of empowerment and emotions on job satisfaction in hotel service environments
by: Abdul Aziz, Yuhanis, et al.
Published: (2013)

Effects of service marketing mix on Umrah customer satisfaction: empirical study on Umrah traveling industry in Malaysia
by: Othman, Bestoon, et al.
Published: (2020)

Critical factors in Islamic marketing mix and their relationship with customer satisfaction / Johari Abdullah
by: Abdullah, Johari
Published: (2013)