APA (7th ed.) Citation

Ting, L. H., Boo, H. C., & Othman, M. (2011). Development of service quality dimensions in Malaysia - The case of A multicultural society. SEGi University College.

Chicago Style (17th ed.) Citation

Ting, Lee Hui, Huey Chern Boo, and Mohhidin Othman. Development of Service Quality Dimensions in Malaysia - The Case of A Multicultural Society. SEGi University College, 2011.

MLA (9th ed.) Citation

Ting, Lee Hui, et al. Development of Service Quality Dimensions in Malaysia - The Case of A Multicultural Society. SEGi University College, 2011.