Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature

Small to medium-sized enterprises (SMEs) account for major source of employment, technological advancements, and competitive advantages for both developed and developing countries. Owing to the intensified competitive pressure and necessity for entering to global market undergone by SMEs, these busi...

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Main Authors: Ghobakhloo, Morteza, Sabouri, Mohammad Sadegh, Tang, Sai Hong, Zulkifli, Norzima
Format: Article
Language:English
Published: World Centre for Academic Research 2011
Online Access:http://psasir.upm.edu.my/id/eprint/23120/
http://psasir.upm.edu.my/id/eprint/23120/1/23120.pdf
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author Ghobakhloo, Morteza
Sabouri, Mohammad Sadegh
Tang, Sai Hong
Zulkifli, Norzima
author_facet Ghobakhloo, Morteza
Sabouri, Mohammad Sadegh
Tang, Sai Hong
Zulkifli, Norzima
author_sort Ghobakhloo, Morteza
building UPM Institutional Repository
collection Online Access
description Small to medium-sized enterprises (SMEs) account for major source of employment, technological advancements, and competitive advantages for both developed and developing countries. Owing to the intensified competitive pressure and necessity for entering to global market undergone by SMEs, these businesses are incrementally employing Information Technology (IT) to take advantage of its substantial benefits. Most of prior researches have more focused on IT adoption in large organizations. However, and with regard to the limited resources controlled by SMEs, the process of IT adoption in this business sector is considerably different. The purpose of this paper is to analyze and contrast the internal and external issues affecting the process of IT adoption in SMEs to provide clearer understanding of this process by reviewing IT adoption literature, which includes more than 20 years of empirical research and case studies from a variety of databases with high concentration on certain SME-related issues. Proposed integrated framework demonstrates the process of IT adoption in SMEs through reviewing exiting perspectives in the literature. This study will assist different parties involved with adoption process including managers, vendors, consultants, and governments to achieve a practical synopsis of the IT adoption process in SMEs, which is believed to assist them with successful adoption.
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spelling upm-231202015-12-07T02:12:28Z http://psasir.upm.edu.my/id/eprint/23120/ Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature Ghobakhloo, Morteza Sabouri, Mohammad Sadegh Tang, Sai Hong Zulkifli, Norzima Small to medium-sized enterprises (SMEs) account for major source of employment, technological advancements, and competitive advantages for both developed and developing countries. Owing to the intensified competitive pressure and necessity for entering to global market undergone by SMEs, these businesses are incrementally employing Information Technology (IT) to take advantage of its substantial benefits. Most of prior researches have more focused on IT adoption in large organizations. However, and with regard to the limited resources controlled by SMEs, the process of IT adoption in this business sector is considerably different. The purpose of this paper is to analyze and contrast the internal and external issues affecting the process of IT adoption in SMEs to provide clearer understanding of this process by reviewing IT adoption literature, which includes more than 20 years of empirical research and case studies from a variety of databases with high concentration on certain SME-related issues. Proposed integrated framework demonstrates the process of IT adoption in SMEs through reviewing exiting perspectives in the literature. This study will assist different parties involved with adoption process including managers, vendors, consultants, and governments to achieve a practical synopsis of the IT adoption process in SMEs, which is believed to assist them with successful adoption. World Centre for Academic Research 2011-07 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/23120/1/23120.pdf Ghobakhloo, Morteza and Sabouri, Mohammad Sadegh and Tang, Sai Hong and Zulkifli, Norzima (2011) Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature. Interdisciplinary Journal of Research in Business, 1 (7). pp. 53-80. ISSN 2046-7141 http://idjrb.com/?p=330
spellingShingle Ghobakhloo, Morteza
Sabouri, Mohammad Sadegh
Tang, Sai Hong
Zulkifli, Norzima
Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature
title Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature
title_full Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature
title_fullStr Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature
title_full_unstemmed Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature
title_short Information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature
title_sort information technology adoption in small and medium-sized enterprises; an appraisal of two decades literature
url http://psasir.upm.edu.my/id/eprint/23120/
http://psasir.upm.edu.my/id/eprint/23120/
http://psasir.upm.edu.my/id/eprint/23120/1/23120.pdf