A survey of communication content in software requirements elicitation involving customer and developer

At the heart of software requirements elicitation lies the communication between customer and developer. There are several valuable components of communication such as medium, sender, receiver, and messages, which relates to the input and output from both parties. Most of these messages are delivere...

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Main Authors: Che Pa, Noraini, Mohd Zain, Abdullah
Format: Article
Language:English
Published: IBIMA Publishing 2011
Online Access:http://psasir.upm.edu.my/id/eprint/22514/
http://psasir.upm.edu.my/id/eprint/22514/1/A%20survey%20of%20communication%20content%20in%20software%20requirements%20elicitation%20involving%20customer%20and%20developer.pdf
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author Che Pa, Noraini
Mohd Zain, Abdullah
author_facet Che Pa, Noraini
Mohd Zain, Abdullah
author_sort Che Pa, Noraini
building UPM Institutional Repository
collection Online Access
description At the heart of software requirements elicitation lies the communication between customer and developer. There are several valuable components of communication such as medium, sender, receiver, and messages, which relates to the input and output from both parties. Most of these messages are delivered through incompletely, inconsistently or inaccurately defined communication medium. This study has been done to look into the communication content of the current communication practices between developer and customer in Malaysia. The results of this study revealed some important notes on the practices of communication content during software requirements elicitation process in Malaysia.
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spelling upm-225142015-10-13T08:22:47Z http://psasir.upm.edu.my/id/eprint/22514/ A survey of communication content in software requirements elicitation involving customer and developer Che Pa, Noraini Mohd Zain, Abdullah At the heart of software requirements elicitation lies the communication between customer and developer. There are several valuable components of communication such as medium, sender, receiver, and messages, which relates to the input and output from both parties. Most of these messages are delivered through incompletely, inconsistently or inaccurately defined communication medium. This study has been done to look into the communication content of the current communication practices between developer and customer in Malaysia. The results of this study revealed some important notes on the practices of communication content during software requirements elicitation process in Malaysia. IBIMA Publishing 2011 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/22514/1/A%20survey%20of%20communication%20content%20in%20software%20requirements%20elicitation%20involving%20customer%20and%20developer.pdf Che Pa, Noraini and Mohd Zain, Abdullah (2011) A survey of communication content in software requirements elicitation involving customer and developer. Journal of Software & Systems Development, 2011. art. no. 742200. pp. 1-12. ISSN 2166-0824 http://www.ibimapublishing.com/journals/JSSD/2011/742200/a742200.html 10.5171/2011.742200
spellingShingle Che Pa, Noraini
Mohd Zain, Abdullah
A survey of communication content in software requirements elicitation involving customer and developer
title A survey of communication content in software requirements elicitation involving customer and developer
title_full A survey of communication content in software requirements elicitation involving customer and developer
title_fullStr A survey of communication content in software requirements elicitation involving customer and developer
title_full_unstemmed A survey of communication content in software requirements elicitation involving customer and developer
title_short A survey of communication content in software requirements elicitation involving customer and developer
title_sort survey of communication content in software requirements elicitation involving customer and developer
url http://psasir.upm.edu.my/id/eprint/22514/
http://psasir.upm.edu.my/id/eprint/22514/
http://psasir.upm.edu.my/id/eprint/22514/
http://psasir.upm.edu.my/id/eprint/22514/1/A%20survey%20of%20communication%20content%20in%20software%20requirements%20elicitation%20involving%20customer%20and%20developer.pdf