The practice of effective inter-group communication among hospitality employees in a selected hotel.
The study was to examine the relationship between level of knowledge, skills, and attitude with practice of effective inter-group communication. A total of 102 samples responded the questionnaires. The findings revealed that level of knowledge was high, whereas skill, attitude and practices were mod...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English English |
| Published: |
EuroJournals Publishing, Inc
2008
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/17274/ http://psasir.upm.edu.my/id/eprint/17274/1/The%20practice%20of%20effective%20inter.pdf |
| _version_ | 1848843196447064064 |
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| author | Joned, Rusinah Fong, Ching Shen Omar, Zoharah |
| author_facet | Joned, Rusinah Fong, Ching Shen Omar, Zoharah |
| author_sort | Joned, Rusinah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The study was to examine the relationship between level of knowledge, skills, and attitude with practice of effective inter-group communication. A total of 102 samples responded the questionnaires. The findings revealed that level of knowledge was high, whereas skill, attitude and practices were moderate. Correlation analysis showed that practices has a strong and significance relationship to skills, and attitude of effective intergroup communication, while, practices has a moderate and significance relationship to knowledge. Regression analysis showed that skills in effective inter-group communication were highly related to practices compare to other variables. |
| first_indexed | 2025-11-15T08:11:11Z |
| format | Article |
| id | upm-17274 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-15T08:11:11Z |
| publishDate | 2008 |
| publisher | EuroJournals Publishing, Inc |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-172742015-10-16T08:05:21Z http://psasir.upm.edu.my/id/eprint/17274/ The practice of effective inter-group communication among hospitality employees in a selected hotel. Joned, Rusinah Fong, Ching Shen Omar, Zoharah The study was to examine the relationship between level of knowledge, skills, and attitude with practice of effective inter-group communication. A total of 102 samples responded the questionnaires. The findings revealed that level of knowledge was high, whereas skill, attitude and practices were moderate. Correlation analysis showed that practices has a strong and significance relationship to skills, and attitude of effective intergroup communication, while, practices has a moderate and significance relationship to knowledge. Regression analysis showed that skills in effective inter-group communication were highly related to practices compare to other variables. EuroJournals Publishing, Inc 2008-05 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/17274/1/The%20practice%20of%20effective%20inter.pdf Joned, Rusinah and Fong, Ching Shen and Omar, Zoharah (2008) The practice of effective inter-group communication among hospitality employees in a selected hotel. European Journal of Scientific Research, 20 (3). pp. 459-469. ISSN 1450-216X Interprofessional relations. Cooperative behavior. Employees - Training of. English |
| spellingShingle | Interprofessional relations. Cooperative behavior. Employees - Training of. Joned, Rusinah Fong, Ching Shen Omar, Zoharah The practice of effective inter-group communication among hospitality employees in a selected hotel. |
| title | The practice of effective inter-group communication among hospitality employees in a selected hotel. |
| title_full | The practice of effective inter-group communication among hospitality employees in a selected hotel. |
| title_fullStr | The practice of effective inter-group communication among hospitality employees in a selected hotel. |
| title_full_unstemmed | The practice of effective inter-group communication among hospitality employees in a selected hotel. |
| title_short | The practice of effective inter-group communication among hospitality employees in a selected hotel. |
| title_sort | practice of effective inter-group communication among hospitality employees in a selected hotel. |
| topic | Interprofessional relations. Cooperative behavior. Employees - Training of. |
| url | http://psasir.upm.edu.my/id/eprint/17274/ http://psasir.upm.edu.my/id/eprint/17274/1/The%20practice%20of%20effective%20inter.pdf |