System evaluation for a decision support system

System evaluation is a necessary step in system development process to measure the successfulness of a system. However, this step has often been overlooked by system developers during the development process. This study aimed to discuss several system evaluations for Decision Support Systems (DSSs)...

Full description

Bibliographic Details
Main Authors: Kamaruddin, Shafinah, Selamat, Mohd Hasan, Abdullah, Rusli, Nik Ab. Majid, Nik Muhamad, Abd. Ghani, Awang Noor
Format: Article
Language:English
Published: Asian Network for Scientific Information 2010
Online Access:http://psasir.upm.edu.my/id/eprint/16958/
http://psasir.upm.edu.my/id/eprint/16958/1/System%20evaluation%20for%20a%20decision%20support%20system.pdf
_version_ 1848843106687909888
author Kamaruddin, Shafinah
Selamat, Mohd Hasan
Abdullah, Rusli
Nik Ab. Majid, Nik Muhamad
Abd. Ghani, Awang Noor
author_facet Kamaruddin, Shafinah
Selamat, Mohd Hasan
Abdullah, Rusli
Nik Ab. Majid, Nik Muhamad
Abd. Ghani, Awang Noor
author_sort Kamaruddin, Shafinah
building UPM Institutional Repository
collection Online Access
description System evaluation is a necessary step in system development process to measure the successfulness of a system. However, this step has often been overlooked by system developers during the development process. This study aimed to discuss several system evaluations for Decision Support Systems (DSSs) and to explain the methodology used to evaluate a DSS model. In this study, a DSS model has been developed to assist decision makers to select an appropriate tree species to be planted for commercial tree planting. Based on few literatures, eight usability factors (efficiency, understandability, operability, attractiveness, error prevention, learnability, accuracy and effectiveness) have been identified for the evaluation process. The results present the usability level for each factor and indicated the tested DSS model is in the excellent level. It is anticipated that system developers can improve the DSS based on these findings as well as from the comments and suggestions made by the respondents.
first_indexed 2025-11-15T08:09:45Z
format Article
id upm-16958
institution Universiti Putra Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T08:09:45Z
publishDate 2010
publisher Asian Network for Scientific Information
recordtype eprints
repository_type Digital Repository
spelling upm-169582016-02-01T02:30:57Z http://psasir.upm.edu.my/id/eprint/16958/ System evaluation for a decision support system Kamaruddin, Shafinah Selamat, Mohd Hasan Abdullah, Rusli Nik Ab. Majid, Nik Muhamad Abd. Ghani, Awang Noor System evaluation is a necessary step in system development process to measure the successfulness of a system. However, this step has often been overlooked by system developers during the development process. This study aimed to discuss several system evaluations for Decision Support Systems (DSSs) and to explain the methodology used to evaluate a DSS model. In this study, a DSS model has been developed to assist decision makers to select an appropriate tree species to be planted for commercial tree planting. Based on few literatures, eight usability factors (efficiency, understandability, operability, attractiveness, error prevention, learnability, accuracy and effectiveness) have been identified for the evaluation process. The results present the usability level for each factor and indicated the tested DSS model is in the excellent level. It is anticipated that system developers can improve the DSS based on these findings as well as from the comments and suggestions made by the respondents. Asian Network for Scientific Information 2010 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/16958/1/System%20evaluation%20for%20a%20decision%20support%20system.pdf Kamaruddin, Shafinah and Selamat, Mohd Hasan and Abdullah, Rusli and Nik Ab. Majid, Nik Muhamad and Abd. Ghani, Awang Noor (2010) System evaluation for a decision support system. Information Technology Journal, 9 (5). pp. 889-898. ISSN 1812-5638; ESSN: 1812-5646 http://scialert.net/abstract/?doi=itj.2010.889.898 10.3923/itj.2010.889.898
spellingShingle Kamaruddin, Shafinah
Selamat, Mohd Hasan
Abdullah, Rusli
Nik Ab. Majid, Nik Muhamad
Abd. Ghani, Awang Noor
System evaluation for a decision support system
title System evaluation for a decision support system
title_full System evaluation for a decision support system
title_fullStr System evaluation for a decision support system
title_full_unstemmed System evaluation for a decision support system
title_short System evaluation for a decision support system
title_sort system evaluation for a decision support system
url http://psasir.upm.edu.my/id/eprint/16958/
http://psasir.upm.edu.my/id/eprint/16958/
http://psasir.upm.edu.my/id/eprint/16958/
http://psasir.upm.edu.my/id/eprint/16958/1/System%20evaluation%20for%20a%20decision%20support%20system.pdf